Walgreens

"Every time I need help, this store saves me. I can call them to ask them to save items for me at the front. When I need prints they provide them the same day and they have excellent customer service!"

"I had an extremely disappointing experience due to poor service. I urgently needed a vaccine for travel purposes and arrived at 4:50 PM, only to be turned away by the female staff member at the counter who insisted it was ‘too late’, despite the clinic’s posted closing time of 5 PM. She advised me to come before 4 PM next time, which left me confused and frustrated about their actual operating hours. This lack of professionalism and consideration for clients’ needs is unacceptable."

"I've been here 3 or 4 times over the past year to get a drug screen for work. *Every time* they say they can't do the screen because something is broken or a computer system is down. Negligent."

"So my overall experience with this Walgreens has not been great since they opened but I must give amazing kuddos to Steven in the pharmacy. He went above and beyond on many levels trying to help me with a multi layered purchase from my initial phone call to filling my prescription and comparing pricing to helping me with a purchase where there was a special that was partially out of stock ( which is my usual issue in this location). By the way, this was my third pharmacy trying to get this filled. Unfortunitly most places have staff shortages and they are overwhelmed but that doesn't excuse rude and unhelpful behaviors. Especially in a department where people are going where they are also stressed because of illness or meds that are priced so very high ( not the pharmacy's fault). Thank you Steven"

"I get it, people treat retail pharmacy employees terribly but Sue, please don’t take your frustrations out on customers who aren’t combative. Please don’t make up excuses like “someone deleted your insurance out of the system,” when I just filled an Rx at Walgreens in Colorado and another Georgia location. Especially when my insurance is confirmed on file the next day by your colleague."