Dillard's Salon & Spa at Peachtree Mall 3247 Manchester Expressway, Columbus, GA 31909

"Today I received a facial from the new esthetician Shalane. It was one of the best facials I received hands down. She is very professional and knowledgeable. I like her up to date machines and the products were great. She made a personalized skin care routine for me as well. Can't wait to book again."

"I came here to get my black virgin hair bleached and toned to a lighter color. Me and the stylist (Juliet, manager) decided on a level 7or 8 ash (I specified I didn’t want warm tones) for the first session. The first session resulted in the mid shaft to ends of my hair being orange brown while the top was a level 7 or 8. After she bleached my hair and my roots were pale yellow while the rest was still orange, I’m curious as to why she went ahead and toned it anyway. Second session, she spent 5 hours again doing a soap cap, and toning my hair 3 times. I ended up getting a refund and using that money to do it myself. I’m uploading pics of what she did to my virgin hair and what I was able to achieve on my own. Overall, I think she might be somewhat knowledgeable on hair but she was lazy and rushed the process for me. I think she should’ve determined if my hair could handle a double bleach the first session (Which most asian hair would need due to high pigmentation) and I think it might have been fine. I do not recommend going here for bleach and color."

"The last time I used Avada Tonya was there. She did my color within 4 hours! She was amazing. Last week I went in for color. My stylist was late. I was seated at shampoo chair that was dirty. Looked like dandruff was on it. I was left with my neck in the bowl for what supposed to be 17minutes, but was almost an hour! I could hear her out front laughing and talking to someone! My neck was swollen and sore for three days!!! Then, I was charged $30. for drying my hair!!! I was there 5 hours, and told I needed another appt to color my hair the way I wanted! Will NOT return."

"Went in for a simple hair cut. First they spent ten minutes telling me my hair was dry and how to condition it (which I do exactly what she told me but they refused to listen). Took an entire hour and a half and they couldn’t even finish blow drying it all the way. Had to go home to finish drying it to realize every piece of my hair was cut at a different length. Do NOT recommend."

"Annah was amazing ! I came in with my hair messed up from another salon . She fixed it and made it even better than I could imagine ! She was very nice and we had great conversation. I will definitely continue seeing her and I had an overall amazing experience. Thank you Annah for giving me a hair miracle ! ❤️"