Ulta Beauty 366 Northgate Mall Drive, Chattanooga, TN 37415

"The staff is not friendly. Never once addressed me, and when I did seek help, they all acted as if they knew nothing… hurriedly moving away. Very very very rude!!! Store was clean and I did find products needed. Something needs to be done about customer service!!"

"I recently happened into Ulta in Hixson my Aunt told me about them. I needed help , all over the counter base makeup broke me out. They led me to Benita a top notch specialist on matching ur skin tone. I just feel blessed finally someone that helped me find a foundation that didn't break me out. Thank you Benita you are my special Angel. After years of trying to find right makeup finally found Benita she had off the chart customer service skills. Thanks again Benita."

"love my girl Abreonna! she was amazing! my hair has never looked better!! make sure you book with her ASAP! all of the other stylists were super kind too! definitely coming back :)"

"I always enjoy going to Ulta because of the enormous variety of products they carry. They have products available to purchase from the top of your head to the tip of your toes. Also, they carry most of the top brands in frangrances for both men and women, makeup, skincare, hair products, as well as hair tools such as blow dryers, straighteners, and curling irons. They also offer professional hair services in their in-store salon. They offer brands for every budget. Anywhere from Lancome for higher budgets to Elf for tighter budgets and everywhere in between. One thing that I really like about Ulta is that they have mini size items of several of the products they carry that you can purchase at a lower costs if you are wanting to try something but don't want to invest in the average size products. These aren't available on every item, but they do offer them on several of their more expensive brand's products. I also like their rewards point program. You receive points for every purchase, and you can use those points towards discounts on your purchases. The Northgate Mall location normally has several employees who ask you if you need any assistance while you are shopping. Yet they don't stand over you. However, on my last visit, although there were 4 separate employees who I saw on the floor and one young woman working checkout, none of them acknowledged me except one gentleman who said hi when I first entered the store. I saw two of the female employees talking to one another on the floor. Actually, based on the conversation I overheard, they were gossiping/complaining about one of their coworkers. Another lady was sitting on one of the stools by the makeover stations. I'm not sure what she was doing, but she kept her head down the entire time that I browsed the products around her. There were additional employees in the salon, but of course, they were assisting their clients. I don't believe that I have ever shopped at this location without standing in a line to be checked out, and this visit was no different. There were two customers in front of me and one employee ringing up sales. But I didn't have to wait long. I have never had a bad experience at this location. They have pleasant employees and a lot of products to choose from."

"BRIDGET is the best hair stylist I have found in this town! I am new to town and tried a few different salons, but I will never go to anyone else. She is brilliant with color, especially with my naturally dark hair bringing in the blonde I was looking for for spring / summer without losing the dark overall feel. She toned the overall highlights perfectly and gave me that money piece I was looking for! I will follow Bridget anywhere she goes. 10/10!"