Walgreens 2701 Fairburn Road, Douglasville, GA 30135

"Anyone who gets a prescription filled here takes a risk. First a 10 min wait while an incompetent and rude tech who tried to figure out how to help another customer. The other tech piddle around shuffling papers until customers showed up at the drive through. The tech never asked for my insurance card and when I asked for a med consult the pharmacist should consider changing careers. Basically read the fine print and figure it out for yourself. Walgreens should have a better vetting process people’s live are at risk."

"If I could give 0 stars to the pharmacy I would. Lately the customer service at all Walgreens has been declining, & this location fits right into the group. My doctor’s office put in a refill request today that needed to be filled today, & I was told by someone in the pharmacy that I could pick it up at 4:30. When I checked the status online the prescription was out of stock. When I called back to speak with someone in the pharmacy, she told me that the prescription was in their order they received today and that I would “probably” be able to pick it up around 6:00. I called AGAIN at 6:30, only for someone to answer the phone & immediately put me on hold; I then got a call from the pharmacy who told me that the prescription wasn’t in the order they received today & that I “could” get it later this week or I could call another Walgreens. By this time it’s 6:50, & majority of the other locations close at 7:00. Poor customer service. Poor service in general. Do not fill your prescriptions here."

"The filled my baby’s prescription with the wrong epipen yesterday evening. I got a call just now saying sorry and please don’t give him that one we are filling the right prescription now. Life or death for my baby and of course they don’t want to provide me the pharmacist that filled it but it was the pharmacy manager who called. You can not make these mistakes"

"Had surgery yesterday... dropped the prescription off and get this message "Reviewing insurance Your order has been delayed due to an insurance issue. We'll update the status when the issue has been resolved.". The next morning, I call because, of course, the meds have all worn off, and the girl on the phone says "oh we're just waiting on the pharmacist to review the meds." So, what is the insurance issue? I then asked if there was a time estimate, and she said no. So then I ask if I'm supposed to just sit here in pain, and she says, "I guess. Bye bye" and hung up. And they wonder why ppl are jerks to them. I never even raised my voice. Needless to say, if I can avoid walgreens at all costs, however will never step foot in this walgreens again."

"I’m reaching out in regards to the pharmacy team on October 12th @9am. I spoke to two ladies, one associate, and one who claimed to be the manager. Both were very rude and not a help. I ended up having to communicate to my doctor and him giving a call to the actual pharmacy to handle what they couldn’t. They messed up the amount of medication they were to give my son. Both were obviously annoyed and it wasn’t a good look for the company. Then you say you’re a manager and you are acting worse than who I just spoke to. Very disappointed in the way I was cared for and it’s not the first time I have experienced rude behavior here, today it was just unremarkably rude which is why I now had to go the extra mile to type it out. Please be more considerate of your customers and please find a new manager because this was a really poor experience."