Aéropostale

"Very helpful sales clerk. Prices are too high tho unless you find a sale."

"July 5, 2023 I honestly wouldn’t even give one star for this place. I am on simply on vacation shopping at Aeropostale at the Saint Augustine Outlet Mall when I was forced out 15 minutes before close. I was shopping for about 30 minutes when the “owner”, or so she claimed, was denying service. I walked in around 7:15 then at 7:30 they were already locking the doors. One of the ladies said “I’m not feeling well and this is my store. We are unstaffed so I’m closing early”. She raised her voice at me but never spoke any cuss words even though she was being extremely rude. There were two ladies working, one looked Asian and the other was white, both had black hair but I never got close enough to see their names. After I left, I went to another store and spoke upon my interaction. There, I was told that she told me a lie. I would suggest not going to this store or at least not to go close to closing to avoid rude employees that kick you out because they want to get home early."

"Been going here since moving close to the area. Always amazing when I would go back to school shopping. Still a great and favorite go to shopping place"

"If i could do less stars I would... worst customer service ever. Racist manager and poor treat to the customers. BE aware if you aren't the right color you will be blown off and will be treated like if you are a little less than nothing. They refused to give me names of whom I was speaking with and were told to speak properly because my accent. They stole from us by doing 2 authorized transactions and refused to help us to get our money back. My sister is morally devastated by the racist and unfair treatment she received from the manager and the clerk. I spoke on the phone with a person who refused to give her name to me under false accusations. By far the worst experience I have ever had in my life."

"the customer service was lacking, fitting rooms were in desperate need of a cleaning, the manager on duty from what I assume was very unfriendly and seemed bothered when I tried to engage, but the cashier who rang me up was at least minimally cordial. No one ever helped me was never greeted with at all, there were 3 other customers at least 3 people working and I helped a girl into a fitting room and even took down her name on the chalk board, first time at this location but possibly my last unless I'm in the area and absolutely needed to come here."