Wendy's 7211 Normandy Boulevard, Jacksonville, FL 32205

"Whoever owns this place needs a whole new staff who realizes that serving and bringing in customers are what pays their salaries. Twice in 3 days we TRIED to get waited on and both times totally ignored. Too concerned with drive through to wait on inside customers. We have been to this place for the LAST time!"

"No one cares about food they are saying. Bread was hard as a rock drinks where flat. Owner needs to fire manger. And crew I just spent $22 for food that we can't eat nor do we want to drive all way back health department needs to close this location"

"They need to get the young lady out the drive thru that takes money , she was on a phone call on speaker just LOUD AND VERY GHETTO barely paid attention to us while taking my card no have a good night NOTHING just worried about her phone call! Very rude and not a good look at all but the food was fresh I can say that."

"On our way out of town, we decided to grab a quick meal from Wendy's. We ordered two double stack Biggie bags (which are now $6) and a kid's meal cheeseburger. Everything was fresh and correctly prepared. One double stack was a special request, and so was the kid's meal. I also tried the Peppermint Frosty, and it was good. The mint flavor was really light. Overall, it was a pleasant experience! I would visit this location again."

"Didn’t have high expectations after reading a few reviews but after being on the road for 10 hours wanted something more than convince store food and hubby wanted a burger. Upon walking in I notice that the doors/windows were FILTHY- covered with handprints, grease, you name it. Bathroom was marginally clean so felt better. Walked up to register to see a young male with ear buds in playing on his phone. Since he just looked at me I greeted him and asked him if they took Apple Pay. He replied “I’m on break” and walked away. Nice! He said something to someone at the drive through- and another young male came over and asked me what I wanted. He also had ear buds in and I had to repeat my order several times, I assume because he had something playing in his ears. Not one single employee had on a hair net, hat, or any head covering at all. Food service violation #1- No employee had on gloves, I saw no hand washing, saw employees use their phone amd then pick up the fry scoop- and fill fry buckets then put them in bags. Food service violation #2 There was an older male (late 20’s) who was dressed differently and I asked if he was the manager and he replied yes. He also handled food without gloves or washing- after handling his phone as well. I walked out of this restaurant (to eat in the car with the dog) and felt certain that the food was going to suck and I would probably end up with food poisoning. I was shocked to find the burger very good- cold crisp toppings and warm meat on a bun. Fries were good-just the right amount of salt. Food was surprisingly good. I am still waiting to find out about the food poisoning."