Instant Imprints

"After a long and drawn out back and forth regarding a shirt order, I was told that if I would cancel my dispute-of-charges through my bank that the store (Jay and Jada) would issue me a partial refund of an agreed upon amount. After I cancelled the dispute-of-charges and submitted them two separate forms to validate this, they have provided no refund as agreed and haven’t replied to my followup emails. This has been the most remarkably unpleasant experience working with them and I highly suggest doing your marketing/printing business elsewhere. I have emails with the business wherein I have been insulted repeatedly. I had hoped we could work out an amicable solution to this issue, but unfortunately it seems that isn’t their intention. I’m happy to provide screenshots of the email exchanges to anyone interested, please reach out directly."

"DONT WASTE YOUR TIME AND MONEY!! I repeat don’t waste your time and money. Paid upfront and I was told my business cards be ready in 7 days guess what that never happened. I called and owner answered and said ohh waiting on ups shipment for material and it will take couple more days. I asked for refund Mr jerry never liked that !!!!!!!!!! UNPROFESSIONAL and RUDE."

"Initial invoice was paid on August 31st. Sign was to be installed multiple times throughout September but it never happened due to weather and the fact J was depending on someone else with a bucket truck to satisfy his customers. When his source didn't come through he wanted to charge us an additional $200 to rent a bucket truck. The total cost of this sign (installed) was $220 so to spend an additional $200 wasn't a solution for us, it was really just another problem. I wound up paying a friend of mine to take the panels out and drive them up to the store to have the vinyl put on. Once we receive the final product we weren't happy with the quality of the work and needed to pay an additional $25 to have them fix what we didn't think looked right. J wife helped fix the problem, and then J said "yeah I said would fix them but I didn't say I'd do it for free", which is where the additional $25 charge came from.. J told us he's be doing this for 15 years and he'll lose customers and gain more and some customers aren't worth having. The issue we had (and other issues) were obvious to us, two of our neighbors, two other local sign shops and his wife, but according to J we were just being picky. We paid the extra money and our signs are up, but as soon as we can afford to replace them, will be doing so. Just don't want the negative energy that came along with using this company"

"I just wanted to thank everyone for my beautiful signs.They use quality materials and artwork. I had problems in the past at another sign store as their vinyl would peel off or crack.The products instant imprints uses has held up in the heat,cold and hot sun.Their business cards are also the nicest that I have found. I would definitely recommend them for your advertising needs."

"I use Instant Imprints for both professional and personal business. They offer great quality, super prices and the best customer service out there. I recently ordered over 100 t-shirts for our family reunion and it was at the last minute, but they came through and the shirts looked amazing. Thank you Jay so much for everything!!! You guys are truly the best!! I would recommend them to anyone!!! - Margaret."