LongHorn Steakhouse 2700 Old Winder Highway, Braselton, GA 30517

"Went on Valentine’s for dinner. We had the most amazing server named Mercy. She had the best customer service, and even though she was extremely busy, her smile never her face. She can give lessons on how to be a great server. Thank you Mercy, you made my Valentines dinner extra special."

"Picked up curbside tonight. My Caesar salad had a couple of pieces of cheese, not what you’re supposed to have in a Caesar salad. I called and the young lady in the “To Go” section responded with “I highly doubt that it came without cheese!” What in the world?! Who talks to customers like that?! She even snickered as if I was stupid and making it up! I paid for a service but not for an attitude!! This is EXACTLY what’s wrong with the food industry. They want increased tips for less than stellar service. This was clearly a poorly raised teen/young adult, and the product of poor mgmt or lack there of. Will NEVER do curbside there again. So completely RUDE!"

"Service was excellent. My artichoke and spinach dip was amazing. However, my steak was extremely chewy."

"UPDATE- 9/1/2023 - My husband wanted to give Longhorn’s another chance….so of course, I did, for him. Not only was the Salad still Brown, I had the same waitress as last time….CAREY! I’m very sensitive to lettuce & this is not worth 3 Days of Food Poisoning. I really wished Management would speak to her about the way she talks to people. I asked about the check since I was charged twice and that’s when she started an attitude. I’m born and raised in the south & I treat everyone with respect until I’m Disrespected! CAREY NEEDS TO CHECK HER TONE….SHE LOST HER TIP BECAUSE SHE COULN’T BE NICE. NOW I WILL NEVER BE BACK!!! UPDATE: 3/9/2023…..I have had 3 bad experiences at this Location alone. I was sent an e-card to try to give them another chance from the manager. So we went back & said we’d try once more. Everything was Good until the end. Our waitress didn’t know how to use the E-card & then told us we needed to get a code off of it but she can’t read the code. So my husband & I did it. Then when she told us the remaining amount, we paid in cash & tipped her. Apparently I’m supposed to tip a $20 or something but her tone completely changed & no longer nice. Plus charged again for Top Shelf Vodka!"

"The dining experience was pretty nice here. The food was good, I just couldn't get past the funny odor that was inside the location, I'm not sure if it was because of the carpet or what, but this location has a weird funky odor. Other than that the service was good & the food was good. I would more than likely just do takeout from now on instead of dining in."