Smoothie King

"Went in for first time with my granddaughter to get a smoothie and the Server-Angelica was most rude by not saying anything prior to ordering and then when my granddaughter did order she became frustrated with her when my granddaughter ask her a question. Angelica said yes it is on the menu as Jetty Punch. Since she is allergic to nuts and peanut butter, I ask Angelica if it contained any of these and she rudely said let me list for you what is in it. I said I only ask for those two ingredients and she turned around and walked away. Will never be back. Whoever is the manager, you need to retrain in customer service."

"I have been to this location several times and service has always been great. Went to this location last night, 2/2/2023 around 6:20 pm. Had two vehicles in front of me at the drive thru and no one took my order at the speaker. I waited several minutes and finally drove up. Then waiting again several minutes for someone out of 3 people to finally come to the window. No excuse of having to wait. You had 1...2...3...employees inside at the front doing nothing. When someone finally did come to the window they refused to help me and told me that I had to go around again and get my order taken at the drive thru. I tried to explain that i was behind the two vehicles in front of me and she laughed and said i had to go back around. She was a young black girl and was rude. Very rude. I went inside and requested the number to the owner and her name. She refused to write her name. I called while I was there and left the owner a message. You have rude employees and I don't to come to your location. My child was actually sick with covid and i was trying to do your staff a favor by not coming in. I will not be back and will tell others of my experience because this is not how to treat customers."

"Making this post with the deepest regret because I loved this place.. Management needs retraining!! To be glared at and have eyes rolled at me for merely existing and waiting quietly for 32mins for one smoothie when I'm the sole customer inside was extremely distasteful, unprofessional and unnecessary and I work retail Management I get it but this isn't the 1st encounter with rudeness from said Female Manager. Love the product but the service I've experienced on 1/6/24 @1:16 PM has made it to where I do not Want to interact with staff or management if the Culture of "fast food" rudeness continues at this location."

"I don’t know what it is with this location but it’s always hit or miss. Ordered the other day and it was a miss. I started to frequent this location b/c my gym is on this side of town. The other day I found whole almonds and whole cubes of ice in the bottom of my smoothie. I just go to the Smoothie King off of 96 where I live. I’ve been going there for years and never had issues."

"Charles& Iker are the best! They know their product and get you in and out right away. Store is very clean! Thanks Guys."