Great Wraps

"I strongly advise against eating at this establishment. It's not just the food – which I wouldn't suggest either – but the customer service is deplorable. I had placed an order, but my mother ultimately decided against ordering fries. We requested to cancel the fries, but the staff refused, stating that once an order is made, there are no refunds. There was no mention of this policy anywhere, and the manager was unhelpful and argumentative. Unfortunately, I never received my refund, and the quality of the food was equally unsatisfactory. A complete waste of money."

"Boneless chicken wasent what I expected. It’s chicken nuggets. Ordered wet lemon pepper, and it’s still dry!"

"A bunch of high school kids, goofing off, with a crowd of customers. I also was told by the young man cashier there was no ice for my drink. So I took a warm coke and waited with the others. Then a lady comes from the back with ice. This place will never get another penny from me. Train your employees to practice good customer service and sense of urgency."

"The Cumberland Mall is very nice. I ordered the Original Gyro and my Husband ordered the Spicy Gyro meal. I swear the meat tasted like old can meat that had been frozen then put on the grill 2 weeks ago then pulled out of dirty Tupperware and microwaved. The French Fries were sad because they were slumping over inside of the box. My Husband said the soda was pretty good. Never will we go there again."

"This review is for Gyro Wraps & Wings at Cumberland Mall (apparently the name changed at some point). I ordered the Original Gyro sandwich (no sides) and it was very disappointing. The meat had been pre-cut and and was dry and cold. The flavor of the sandwich was poor. Not satisfying. I know it's a mall food court, but If Gyro Wraps is your name... you should be able to serve a decent Gyro Wrap. This was a total bust. The only positive thing I can say is that the employees were friendly. If I'm paying to eat out, I expect it to be good... even at the mall food court. Failing grade here."