Zaxby's Chicken Fingers & Buffalo Wings

"This location was perfect until recently! I’m not sure who they have working the kitchen but they NEVER toast the bread correctly anymore. They barely toast one side and leave the other entirely raw and without seasoning. This wasn’t a problem until a couple months ago."

"I went to the drive thru & said I wanted bbq boneless wings and things meal w/a fruit punch then I said I wanted sweet and spicy boneless wing meal w/ a coke. The young lady kept cutting me off when she kept getting the meal I wanted incorrect through the drive thru speaker so then she tells me to pull up to the window and repeated the order I did not order, she said I order a bbq boneless wings and things meal and a sweet and spicy boneless wings and things meal and I stated no I just wanted a boneless wing meal .. she then said “that’s whatever I said” .. I paid with cash and card, she then gives me my receipt and of course it’s not what I ordered it’s two wings and things and I wanted one wings and things and one boneless wing meal. As I see the frustration on all the other employees face I can tell they are blaming me (because of the comments they were saying while the window was open btw) but if the young lady would’ve just listened and maybe understood the menu she wouldn’t have had a hard time with this order and my experience would've been a better experience. The manager gave me a refund for the order I original wanted and told me I can have the wings and things meal but again I’m pretty sure it wasn’t the correct amount for a refund. This was at the location in Tallahasssee on capital circle (North)."

"Zaxby's food is very good. My wife loves the Cobb Zalad. I hate they removed the Honey Butter Bacon Chicken Sandwich from their menu. Dining room still closed due to pandemic but their drive thru is very efficient. Received food very quickly. Overall pleasurable experience."