Arora Vijay L MD 4025 Lawrenceville Highway, Lilburn, GA 30047

"I want to start saying, that I love Dr Vijay, but the people that work at the front desk are the worst. I made an appointment for my son, who was very sick, I called Thursday and I got an appointment for Friday. I asked if they had something around 3:00 pm, the person who answered the phone said that they had something at 3:10. I got there around 2:50. They didn’t greet me, I just wrote my name in a waiting list and I waited for them to call me. I wait and wait and the people who got there after me, were leaving the office, so I approached them and I asked why it was taking so long, the person there told me that I had not made an appointment, so usually the waiting period for a walk-in was over an hour. I explained them that I had called the day before to make an appointment, but they told me, that I wasn’t in the system so she couldn’t ’ do anything. I stayed there for two hours and a half, when we finally saw the doctor, all the staff was gone. So I pay for their incompetence."

"I would give this place no stars if I could. The front desk lacks of customer service and general knowledge of pediatric practices. They have no experience whatsoever , because of their lack of knowledge we had to wait for more than 2 hours! This place is understaffed but keeps on taking in new patients make no sense ! One of the doctors had the audacity to come in our room to check our child look at the paperwork and said I will be back the other patients are in a rush!! Please if you value your time and want your child to be seen by a good doctor please go elsewhere"

"We’ve been with Dr Arora since 2007. I have absolutely NO COMPLAINTS. Her staff is always wonderful. Patience is very important when. Dealing with children and Pediatric Associates has all the patience there is to have. Thank you all very much"

"Today was the worst experience. I made the appointment on the phone & was told only Dr. Wayne was available. Appointment was at 11, arrived at 10:40. Only 2 patients ahead of us but for some reason everyone that arrived after was seen before us. After waiting 2hrs in the waiting area I asked, front desk said everyone went ahead of me because they were seeing Dr.Wayne. I told her our appointment was made with her too! Finally after waiting a bit longer we get to go inside but to be asked by the assistant if first dr available was fine, excuse me? We were the last people to leave the whole clinic, around 1:25. Dr.Arora always does an excellent job, main reason why We come here. She has cared for my two children since newborn. Always listens to concerns and explains every detail, step by step. My kids love her so much"