Christiana Muntzel, MD

"Why did I wait in the waiting room 40 minutes for a well visit? At 8am!!! You shouldn't be this backed up already. I admit I walked in late at 8:03, but that still shouldn't warrant me not getting called back until 8:47 (appt completed at 9:10) Even if you took the 8:15 ahead of me, I should have been back in a room by 8:30. Absolutely unacceptable. Especially when the Dr is only with us for 3 minutes. Dr Muntzel wasn't especially warm & welcoming, can't imagine her spending more than 5min per patient. Her nurse was great, very friendly & good with kids. I'll have to drive to Newnan next time for better service. Even with drive time I'll still be finished sooner."

"Most of the staff were nice, polite, and respectful. Some of the paperwork was odd and confusing (they needed to know if any previous partners were bisexual?? when I asked about it they said the paperwork probably hadn't been looked over). Although this likely wasn't their fault, the fire alarms went off around the time of my appointment, which made my appointment later. I waited around 25 minutes after my appointment time (not the longest I've waited for a dr or np) and she spend less than 5 minutes in the room with me and seemed like she wanted to be in and out as fast as possible. I went in to get help and references for my chronic and debilitating pain, and she did give me a referral to a physical therapist. However, she listed the reason for my appointment as my anxiety disorder and didn't send the PT any of my medical information. All of the allergies and conditions listed were put as "no" and I had to change around half of them to "yes." I was spoken down to and treated like a child (I'm 18, almost 19). When I said I needed to find a PCP that took my insurance and wasn't a pediatrician, the entire time she referred to another PCP as a "grown up doctor" and didn't seem to take my concerns seriously. I'd love to go back to my old PCP who I've been seeing for almost a decade but he doesn't take Medicaid. I was overall pretty disappointed and upset with the experience."

"I recently switched pediatricians to Dr. Muntzel per family recommendations; I’m a first time mom with a four month old and my experience at this office has been great so far. Dr. Muntzel is very thorough and kind and I’ve always had good experiences with her nursing staff."

"Call Dr. Muntzel office to schedule an appointment today, The receptionist DONNA WAS SO RUDE, she can ONLY GIVE AN APPOINTMENT FOR THIS WEEK, she claim the office is short staff & only scheduling appointments out 3 days only, I couldn't get an appointment for next week, due to the office being short staff, SAD VERY SAD, I WILL NEVER EVER USE THIS FACILITY AGAIN, THANKS DONNA, YOU JUST LOST YOUR EMPLOYER 11 YEARS OF BUSINESS!!!!!P.S. THE ONLY REASON YOU GET A STAR, IT WOULD'NT POST WITHOUT IT"

"I avoid going to this office when my son is sick. I'd rather go to A Kids Time Pediatrics because frankly... they care WAY more. I've taken my son here when he was sick and they literally told me it was just a cold and he would be ok... gave no meds. Mind you, he was feverish and breathing horribly. Few hours later we went to a kids time and my son had bronchitis, double ear infection (his ears were leaking bloody fluid), needed a nebulizer, AND eye drops. Called Dr. Muntzels office the next morning and all they said was kids can change in a few hours... seriously? Last Friday I took my son BACK over there (6 months later) because my son was sick again... all they said was it was a virus and gave him prednisone and said to go to the ER if not better (how come when we go to a kids time they get him better in 24 hours)... we almost called 911 the night before and I was in tears because my son clearly was struggling to breath. this is day 5 and he still isn't better. They didn't test for RSV which they told us was going around. Dr. Muntzel was in the room a total of 8 mins & seemed like her mind was somewhere else other then my son.. she didnt care to ask if we had questions. Gave no advise. Just aloof to us being there. They seemed annoyed when I wanted to bring him back in 3 days layer. It's really annoying because the only good doctor there is Dr. Goza but all she does is check ups. I'm all around annoyed with how they care for their sick babies. Switching pediatricians. Your child's doctor should be more caring. I'm not a parent who rushes my child to the doctor but when I do.. I'd hope their asses would give more of damn. Avoid it, unless you're just going for check ups."