Subway

"One employee with a bad attitude can ruin every review category for the entire team. To the “sandwich artist” that got upset with me because you put the wrong ingredient on my food, I hope you have a better day."

"On any typical day coming in this establishment has been a headache and a nuisance sometimes when you trying to just get a simple sandwich inappropriate time frame.. But today that all changed, Ms Regina, with the praise the welcoming and their polite demeanor set the tone soon as I walk through the door all the way to cashing out at the end. The team she had with her did a great job, and I was in and out of there as how it always should be.. most of the subways in the area only staff with one maybe two people. This location always has three people but it's the slowest one in Jacksonville's... But today show it can be done and I appreciate the urgency and the teamwork they put in to get us in and out on a beautiful day.. Thank you Mrs Regina You help remind me why I will come back to eat here ."

"8-06-23. Night shift. I came to the door at 9:40pm. The door is locked I called and asked why they were closed so early. The lady replied its busy. I told her I was just at the door and they had 1 customer inside while door locked. I asked if they can get me in for 1 sub and she replied they are closed. I wasn't trying to argue but state of it say 9 that you close why close so early. She hung up on me. The customer is always right and this location should stay open to the time it reads. If closing is at 830 post it. It seems like it's at the convenience of the worker while collecting pay. This need to change. They also came out the door all three of them. It was 1 female and 2 males they opened the door and waved at me. That's not acceptable at all. This was between 8:30-8-45pm. I honestly feel offended by them coming out and waving at me."

"They somehow ran out of cucumbers around 1pm. Which insane for a subway to run out of a main ingredient in the middle of the day. P.s I wasn't informed they run out and I only had 3 ingredients so only having 2 ingredients doesn't make my sandwich taste that good."

"I have been to this Subway several times with good service and good food. This morning was the absolute opposite. Upon entering I was not greeted while the only worker that I saw was preparing bread. I didn't have on my glasses so I ask. You do serve breakfast sandwiches correct because I don't have my glasses. She didn't say anything I asked again and she said "yes if you look". I said I don't have my glasses and I don't see it. She then pointed to the board with the breakfast menu which is smaller then the main menu, easy to overlook. I left without ordering. I went back in to ask for a manager and was told they were not yet in. I will follow up with a call to the store. I applaud and review good service as equally as I write on terrible service. This young lady Kelsey was incredibly rude and needs some training on customer service."