Columbia County School District Department of Transportation

"My kid’s bus does not follow the routes posted on their website. We live in a smaller neighborhood and my oldest didn’t get to ride her school bus for the entire elementary school years. After six years, I was hoping the bus routes got better, and the posted drop off time is supposedly only after 45 minutes after school dismissal which is fine with me. However, the bus always goes to the different neighborhood first(that one’s supposed to be the last neighborhood according to their website) and our neighborhood is the last. This constant and unofficial change of routes adds 20 minutes to my kids drop off time and is never dependable. If the change was necessary, I’d appreciated some communication about this. Instead, when I called the Transportation department to ask if this will be a permanent change and if they will ever update the routes, so I can schedule my middle schooler’s carpool better, they just give me the runaround. The young lady was apologetic but was no help at all and I left a message for the person in charge twice now with no response. I suppose they just want me to quit and keep me in the ever growing school carline. Their lack of professionalism and communication is just disappointing."

"The worst driver they have"

"Here it is 845 I have been sitting outside my house for an hour waiting on the bus. I’m late for work 3rd time this month it either comes too early or really late. I call and they tell me oh it’s coming. There are kids just waiting parents waiting to go to work and they don’t inform anyone. Just sitting out here looking stupid. It so cold by the way. Things happen I understand but man communicate. We’re adults with jobs and other responsibilities. Be consistent. The guy over the phone acted like I was bothering him. Like asking him if there was an issue was too much for him to answer. I don’t get it. Hate your job? go do something else’s. We should know what going on. So we can plan accordingly."

"2023-01-11: Came through as a visitor with my father, who is a driver with CCSD to help him do some maintenance cleaning on his bus, no service. The grounds are kept very clean and orderly."