Marco's Pizza

"Do not dine in! The pizza was just ok. I wouldn't say the service was necessarily bad...I honestly felt bad for the poor kid at the register who was doing his job just fine but clearly is held back by company or management (not sure which) standards. This particular location in Milledgeville, Georgia has a dining room so I was under the impression that it was a dine in or take out restaurant. Upon ordering and not being asked if I was dining in or taking out I asked if we could dine in. The response was "you can sit and eat but we can't serve you." Weird response but I didn't think too much of it. Go to pick out a table and realize that none of them are clean, none of them have the right number of chairs, every single one has an empty napkin holder, there's shakers of red pepper flakes but no Parmesan and some tables have pizza pan stands... There's a secondary counter that's nicer looking than the counter in use but this one looks nearly abandoned and in the corner there's what looks to have one time been a drink station complete with tea urns that didn't appear to be in use. There was even a sign instructing employees to wash their hands and a paper towel dispenser (closest thing to a napkin I could find) on the wall but no sink. When our pizza was ready I asked for paper plates and parmesan and was told. "We don't have plates and parmesan costs extra" Which I would have been fine paying for had I known that when placing the order. Not gonna do a whole new transaction for parmesan. We ate out of the box. Overall it was an awkward and weird dining experience. What is going on in this location? It's as if Marcos bought/rented what used to be a pizzeria, moved into one side and just ignored the rest of the space. I don't plan on going back. The atmosphere was bad enough to kill my appetite for so-so pizza."

"This place is a highly 10/10 do not recommend, I would give them 0 stars if possible. Staff and driver very rude and argumentative when confronted about driver not carrying change. Informed customer that they do not carry change at all for deliveries (nowhere stated online that change wouldn’t be available) and when customer called the store, manager was very rude and stated they wanted to “force people to stop using cash at all”. Tried to return a COLD pizza for no charge after denying customer change. Customer happily ordered pizza from elsewhere and got change from delivery personnel. Marcos is very unprofessional and supper disrespectful with bad attitudes and manners. Will never order from here ever again. Dissatisfied with poor attitudes and terrible customer service."

"Says no where about drivers not carrying change for cash orders. Driver and General manager very rude about the ordeal and outcome. If they don't carry change then they should be calling to inform the customers of that with cash orders. Not professional. Said they would send cold pizza back for free AFTER everything and had a pizza already delivered from Papa John's. Terrible experience with a terrible attitude to back it up."

"Update to last review - 10/16/2021 Ordered a calzone and meatball sub for delivery - showed up fast but calzone was raw and doughy and the vegetables inside were look warm and still crunchy aka raw. We regularly order pizza from Marcos and always enjoy the pizza - however with this issue - the phone was answered by a rude girl - and we were put on hold for … 25 mins and counting.. - called back on a second line twice and was hung up on twice! if this is the level of customer service we can expect from Marcos - our money would be well spent elsewhere.. disappointed to say the least.. Original Review. Food is always quick and hot and done as ordered.. delicious!"