Siskin Children's Institute 1101 Carter Street, Chattanooga, TN 37402

"Took my son to be evaluated on 12/19. We waited weeks for a copy of the evaluation. Finally received a copy on 1/26. On 12/19 we did the genetic testing, we were told 4-6 weeks for the first part and 8 weeks for the second part. Were currently at 8 weeks and were just told "oh it'll be another 4-6 weeks" for the FIRST part... I don't believe our tests were even SENT to the lab until 1/26 when we got a copy of the evaluation. Furthermore, our insurance claims were denied because they submitted them incorrectly under my name and not my sons. This entire experience has been a disaster and at this point, i've scrapped the entire thing and am starting over somewhere else. What a waste of my time. Go somewhere else, the Dr was cold and seemed annoyed with my son. The communication is awful. Just do yourself a favor and go anywhere else."

"Y'all are the best!!!! Such a sweet staff and therapists, doctors, nurses, etc. They actually care about your child and the family. They have an answer for anything you need work on and they are their to invest help for your child. I know my son is in good hands and I never have to worry about him while he's at Siskin. My son is always happy at Siskin. He was having a tantrum recently and they were helping calm him down. I don't feel any judgment and I look foward taking my son to Siskin. It truly is the best therapy place to go to and I am SO thankful of the impact y'all have had on my sweet son. They understand about any special needs kiddo and they are devoted to be there for your child. I LOVE SISKIN ❤️"

"Dr. Yanez was absolutely amazing with my 4 year old son for his first visit. He kept throwing temper tantrums, but she worked with him and offered snacks and toys to calm him down. He was diagnosed with Autism and has a future appointment with her again. I highly recommend Siskin for all needs!"

"This place is absolutely horrendous! Been trying to get a hold of this place since November of 2022. Played phone tag for months. No one knows how to answer a phone. The worse one is a girl named Wendy who says she will get back to you and NEVER does. I got a doctors referral to this place 3 times because they don’t know how to do their jobs and it’s been almost a year and my son has not even had his first evaluation appointment. Finally got into contact with someone about scheduling and they told me that there is no appointments open and he won’t be seen until next year! Absolutely ridiculous! Clearly don’t care about children when they can’t even get someone in for an evaluation appointment. Currently in the process of filing a complaint with my insurance company about this disgrace. Another thing, STOP, telling me someone tried to reach out when no one has called me! It’s PATHETIC!! My phone is on me 24/7 and NEVER do I receive calls from you."

"Dr. Jen is amazing!! She took the time to interact with my son as well as discuss his behaviors and any issues. I feel like I have a long term ally for the advocacy of my child no matter what the diagnosis. Highly recommend! Office staff and PA are excellent as well. Very charismatic."