LifeStance Therapists & Psychiatrists Alpharetta 3300 Old Milton Parkway, Alpharetta, GA 30005

"I came to LifeStance for some help with my ADHD diagnosis. My psychiatric nurse listened to me, gave me advice and was available to answer any of my questions or concerns. They’re very helpful and accommodating to my schedule. I would highly recommend LifeStance if you need help with your mental health."

"While I have had a good experience with telehealth therapy here, I am deeply unsatisfied with my psychiatric care here. I’ve seen two providers for psychiatric care here. Both providers gave me different diagnoses, the second even calling the first ridiculous and irresponsible for their assessments and willingness to treat one of my health conditions (a diagnosis which I had before coming to Lifestance). She erased the previous diagnosis off my file and prescribed me multiple medications for anxiety which was not a present concern for me. Overall, Lifestance is not worth it. I left more with more stress than I began with."

"Never never never use this practice. They are so fraudulent. I am in the process of filing a legal complaint with the state. I was told over a year ago one cost of out of pocket treatment. We went to several appointments and paid that amount without any issue. I then got a bill 6 months later for a bill 4 TIMES that amount. I have been fighting ever since, and no one EVER gets back to you. I sit on hold for hours. I work all day, how the heck am I supposed to sit on hold and wait. Oh, don't use their "convenient feature" to be called back, they won't call back. There is a law about transparency in billing. This is straight up FRAUD. They keep saying that they are looking into it. Here we are at a year. I am tired of waiting. I am reporting them to the state. Done! I am also contacting a lawyer for a Cease and Desist. I don't owe you, I am not going to pay you, leave me alone and stop trying to rip people off!!! Do not go here, there are honest and better doctors out there."

"Nonexistent customer service! It's impossible to get a hold of anyone on the phone and it's impossible to get billing to refund a credit of any kind. Dr. Kessen is wonderful, but the management of this practice is making me consider to go somewhere else."

"Haven't even had first appointment. Am sick and have been around someone with COVID. Appointment is tomorrow - today is Monday. Was told by receptionist that it would cost 100.00 to cancel since no 48 hour notice! How do you give 48 hour notice you will be sick? I will NOT RESCHEDULE. This told me all I need to know about this office! If I could, I would give zero stars!"