Massage Envy,

650 Ponce De Leon Avenue Northeast, Atlanta, GA 30308

"So this long-time massage franchise is dotted across the country, offering cheap massages in reasonably nice facilities. You get what you pay for. I am a massage veteran and have a membership to a local day spa, so I know what a good massage is. I decided to try this place because my regular spa was booked up. There are a bevy of tall, good-looking men massage therapists here, and I am sure at least one of them are fantastic--my therapist was not one of them. The facilities are clean and modern, however. I arrived 10 minutes early - per normal massage/spa etiquette - but my massage started late and ended early. The overall massage was very mediocre. I paid for the foot scrub, and that was a joke. Don't buy any massage add-ons. If you want a good therapist, I suggest reading the reviews that name specific people. I noticed my guy's name nowhere to be found. Lesson learned! This place is worth at least one try, just do your research and pick a masseuse with good reviews."

"This place is a scam! They have twice allocated me to a massage randomly and charged me for them. I even have notifications for massages enabled and massage envy usually has a policy where they call AND send a message prior, they did neither. They will charge you for random massages and their managers never reach back after you ask for a call back. Huge scam!"

"I scheduled an appointment for 9am Saturday morning. I arrived at 8:50am. I proceed to walk toward the location and noticed an individual standing in front of the door. I asked if they were open and she said no. I looked at the door for their hours of operation and it stated that they open at 8AM. I received a call from Ms. April apologizing for the situation. I informed her that I drove far for this appointment and that I was a single mother who also paid for childcare to make this early appointment. The front desk representative Ms. Tahara did not arrive to the location until 930. I was very frustrated because this would leave me with about 15-20 minutes for a massage. This was very unfair to me as a customer and also very unprofessional. It shouldn’t be okay that the hours of operation shows opening at 8AM and the representative arrived to work at 930. OAN: When Ms. Tahara did arrive, she parked her car on the front row. As a small business owner like myself, I strongly believe that employees should leave convient parking for customers especially since this location is in midtown. The parking was not an issue (only a side note) that I would like to be resolved. However, not taking customers valuable time in consideration is an urgent concern."

"I had the 60-minute medium massage with Cedric. He was very professional and very good at his job. I would definitely recommend it."

"JULIE IS A SCAMMER. Treats her employees horribly, management is money hungry and don’t care about their employees. Go to massage heights they are way more professional and pay their massage therapists! They’re therapist at the ponce location of massage envy don’t even get medical insurance, they don’t get payed time off, they come to work even when they are sick because they can’t afford to take time off. HORRIBLE PLACE. Do not support them, and no matter how many times they delete the bad reviews I’ll keep this one saved in my notes and will continue to come back as many times to report this because that’s how bad this company is! I can’t believe they’re still in business!"