WVU Medicine Outpatient Center 100 Stoney Hill Road, Fairmont, WV 26554

"This was the white-haired gentleman that was our doctor this time, and he is absolutely delightful. I can not always say that as there is another PA that also works there, and she has a harder bedside manner. So for this visit I give 5 stars because he is gentle and had a wonderful way with my kid. And she was panicked going in!! And as always, the ladies at the front were great!"

"I like Dr. Zinn, but my latest experience was not good. I'm sitting here, in the lobby missing work because the office called me and said the doctor could see me early. When I got to the office, I was told the doctors were at lunch. I could have just waited until my regular appointment time, and not had to sit here in a waiting room full of sick people, for an extended time, to see a dermatologist. Why call me and say the doctors could see me if they couldn't? When you basically have a duopoly in this state on healthcare, this is the level of service you get."

"Last two experiences at this location have been horrible! Waited an hour for an appointment where they basically tell me they can’t do anything for me. Then tried to charge me for my appointment after doing nothing for me. I made them give me a refund. Now today for my yearly checkup I have my two small children with me and I got told I can only have one visitor with me. What are single mothers supposed to do with their children!? Won’t be getting my business anymore."

"Not a fan of this place at all. Went in for our first ultrasound of my pregnant wife and we had our 5 year old girl with us and they told us she could not come back. Are we supposed to leave a child just sit up front?? So naturally I had to sit out the first ultrasound of our new baby, which is a big moment. Mind you, we are wearing masks and not trying to make this a big deal. This lady behind the counter took great pleasure in making sure that we knew that I couldn’t join and also said you can’t stay in the lobby either is her most Karen like voice. The Dr. that saw my wife was excellent, but the front staff are very rude"

"This is a new building and it was built for ease of use for patients as well as staff. The building is on top of a big hill and has a nice view. It is fully wheelchair accessable with a pavilion for loading and unloading patients during bad weather. There are manual wheelchairs, an automatic entrance door and an acessable bathroom that is large and easy to use. But the best part of this new facility is the staff. From the check in desk to the nurses and doctors, everybody is professional, and willing to assist in any way. And they are NICE! I have never felt belittled by my Doctor or is nurses, nor have I ever witnessed anyone having a bad attitude with the patients, and I, unfortunately, have spent a lot of time there."