Upson OB/GYN

"Let me start by saying the staff was nice and no one was ugly to me so that’s the one good thing I can say. My problem is the practices used here and how poorly this office communicates to patients. The provider I saw was so scatter brained she forgot what we talked about minutes before then had to chase me down as I was leaving bc she remembered. They took bloodwork and never called or shared the results with me when I came back into the office. They took blood and sent that and my information with a 3rd party vendor to run labs without my knowledge or consent. I had a minor scare during my pregnancy and instead of seeing me quickly or at all they sent me to the ER to sit all day with a room full of sick people and to rack up a large hospital bill. I never met or spoke to the pregnancy coordinator. She was busy the first time I was there and never made an effort to speak to me moving forward. And the appointment times are awful. I would get there early or right on time to my appointments and would still be there for hours just waiting. I know there are limited options in our area but given the choice I would not come here, pregnant or not."

"I should of left this review in 2021 when I had my child but she still practices here so I think people should be warned Jessica Castleberry is pro induction she may not say it but her actions prove it and no one should be induced unless something’s actually wrong with your baby or you she started out asking me if I wanted to be induced and I said no then proceeded to tell me “ well your baby is going to die” and walked out of the room and sent me to L&D over at the hospital and I was so scared my baby was going to die and I ended up being induced and it resulted in a c section I was barely 38 weeks . She shouldn’t have a license and she’s so rude"

"I’m posting yet another review regarding how my niece was treated at this facility. She came in today at her scheduled time of 2pm and was not seen until after they closed at 6pm!!! What was supposed to be a 30 minute appointment turned into 4 hours!!! Then the DR wasn’t even in to talk to her!! The technician was rude and not knowledgeable AT ALL!! They read her charts wrong and almost sent her to L&D for no reason!!! Thank God this was her last appointment with this “Drs office”!!! I urge anyone who is considering this place to please not!!!!"

"Physicians are good from what I've seen and I've seen a lot. No midwife, use the physicians around here. However, do not expect them to see you regardless of however long you've been a patient at this practice and whatever you've gone through there, as this is a business first and foremost, and you will not get past the front desk without a copay in hand no matter who you are. Sad...they don't care what your appt is for or what you went through to get there. Very uncompassionate front desk and interm finance manager staff. Not patient-centered care at all."

"Worst ob ever not worth the $60 co pay. I have ovarian cysts, found out at the ER from ultrasounds. Dr. Williams probed my abdomen and told me to make another appointment for an ultrasound. Which makes zero sense I waited 2 hrs in the waiting room and 1 hr 45 minutes in the patient room spent $60 just to be told I need to schedule for an ultrasound when I just had one done across the street at the hospital. She’s not informative at all she doesn’t care to show her patients she cares because she doesn’t. You can feel when a Dr is genuinely there to help vs there for money. I only go here bc they’re the only ones that prescribe the birth control patch that helps dissolve cyst. If it wasn’t for that I would not be a patient here."