Piedmont Physicians at North Druid Hills

"Dr. Fuller is an excellent doctor, but unfortunately, this office is a nightmare. We moved recently, so after researching new primary care doctors, my boyfriend was seen by Dr. Fuller and was prescribed 3 months worth of his usual ADHD medication that he’s taken for years. She told him to simply call the office when he needed a refill. The problem is, the office is impossible to reach. You can only contact a scheduler who works from home. They’re extremely unpleasant to talk to, and because they work from home, you can’t speak to a supervisor (or so they say). We also tried using the online portal, but received a response saying an appointment would need to be made to get a refill. My boyfriend responded explaining that Dr. Fuller said to simply call the office for a refill. He hadn’t received a response for a few days, so he sent a follow up message, and someone responded with, “Dr. Fuller hasn’t seen the message yet because, as you know, she’s only in the office one day a week which is Tuesdays.” That one made me laugh. We must’ve missed the schedule. Also, I have never heard of a doctor working one day a week. Due to the careless, ill-mannered, good-for-nothing staff that you’re forced to go through, I do not recommend this place. It’s back to the drawing board to find a new doctor."

"I always feel good with the health decisions. Made for me. I know he listens to me and understands my needs or concerns. I come to his office which is across town, but worth the ride. And Virtual for minor things is also a plus !"

"Will not refill my life-depending prescription unless I see Dr Harris again? Without any prior notification nor warning? I saw the doctor 6 months ago, if there is a refill requirement, please let the patient know in advance and not wait until the refills are done to notify them “hey we can’t give you any more meds”. SO PROFESSIONAL AND ETHICAL…not. Do better N Druid location, I’m sure the owners won’t approve of this..smdh! Also the turnover rate of physicians at this location is horrible, first saw Dr Mary, then Dr Gyrr now Dr Harris. Pretty ridiculous clinic."

"I choose Dr. Fuller as my PCP. Went in for an annual physical and was immediately impressed by the level of care I received. She listened to my concerns and worked with me to find solutions. She was transparent about her schedule and availability and also informed me of ways to reach her."

"Rude Staff, very hard to get someone on the phone. Got a very vague message to reschedule my appointment , and so then while trying to reach out for clarification i was disconnected twice, and then met with nonchalant attitude with a touch of aggression.. This isn't the first rude incident i've experienced here, and so this has pushed me to search for new care."