Preferred Medical Group, Phenix City

"My family truly appreciates the staff at Preferred Medical Group. Everyone is so kind and cares for each patient. When we go in for visits we feel heard and taken care of. My child has been a patient of Dr. Mona's since the very first wellness visit after birth, and I couldn't have asked for a better individual to take care of us."

"I cannot be more thankful for all the help that my child has received. When we first came to Preferred Medical Group we were completely lost and frustrated due to the behavior issues of our child. Dr. Chandra gave us a diagnosis at the very first visit! She told us that she suspected that our child had Autism and anxiety. Dr. Chandra arranged for testing, got the diagnosis confirmed. She also started medications and through their ABA services, out child gets ABA at school in Phenix City. When I read about Autism and how it should be approached....textbook perfect. Seriously, this doctor and doctor's office are so smart and so professional."

"Me and my 3 children have all been patients at this practice for over a year- the amount of dedication their providers have at this office is indescribable. Dr.Mona is all 3 of my children’s doctor and she is truly the most amazing pediatrician I have ever encountered. I have never seen a doctor advocate and display such levels of compassion. She goes absolutely above and beyond to answer all my questions, takes her time to educate me, validates my “mama worries” and genuinely displays concern and empathy with my children. My daughter had a recent hospitalization and Dr.Mona has seen my daughter since-multiple times. She has dotted every I and crossed every T to make sure she was recovering adequately. She has often contacted me to check on my daughter as well and I have never felt so assured with my children’s health because of Dr. Mona. If you are a parent I can assure you-you will not find a better pediatrician. As for myself- I have been a patient of Dr.Thurmans for over a year as well and can describe him very similarly to Dr.Mona. I have struggled with chronic pain and mental health issues my whole life and Dr.Thurman is the first provider I have ever felt like didn’t make me feel “crazy” for describing my symptoms and has actually taken his time to alleviate and treat symptoms as well as form care plans that actually make sense. He displays equal amounts of compassion, education and advocacy for his patients along with his nurse Genesis, and me and my family are very grateful for both Dr’s dedication to their patients. The only issues I have ever had with this office was communication from the front desk but I communicated how I felt to them and they were very understanding- seems the issue was fixed immediately. I believe the issue was being understaffed with receptionists but my last appointment with them seems to be more receptionist being hire and I haven’t had any issues since (:"

"I’ve been at the Fort Mitchell branch for a few years now. I am very happy with their care! The front desk women are sweet, they listen, and they care. The nurses are kind, funny and also caring. Dr. Amanda Uzzell is AMAZING. It usually takes a long time to get a doctor to listen and believe me and she does and she does what it takes to help me get the care I need. I was briefly released from their care due to unfortunate and unforeseen circumstances and when I went to the clinic and inquired and explained what happened, April was more than happy to ask the upper management if they could bring me back on and I’m so grateful to her and them for understanding and allowing me back on. Appointments are easy to make and typically not that far out. They also leave room for Urgent care and same-day’s. Overall, I’d definitely recommend the Fort Mitchell clinic! Their main office in Phenix City is wonderful too, the few times I’ve had to go."

"Love the way the doctor talks to my mom. The 2 starts are because of her treatment. If I have to give any start to the way they handle their time. It will be a -0 because the lack of consideration for people's time. If the appointment is scheduled to a specific time, there should not be a reason why the patient is not seen until an hr or more later. There's been 3 times that I have to cancel my own appointments at the last minute because my mom waited 2 hrs to being seen."