PREMIER CARE FAMILY MEDICINE

"Love the love you get every time I come in with my family. There is never a long wait and Doctor Josette and Ms Nicole are always smiling and welcoming makes you feel like family."

"This office is so unprofessional. They barely answer the phone & when that lady do answer, she can’t comprehend. U will sit in patient rm waiting 45 mins+ to see the doc. After my visit I was suppose to have meds called in but, all were never called in. For 2 wks I called them about my med, they kept telling me “I’ll let doc know” & “I’ll leave note on her desk”. Then I was told “the doc don’t know what med I’m talking about” as if we didn’t discuss it during my visit. Eventually I went back to office asking about my med being called in.. I was told doc won’t be back in til Oct 30th. I’ve found a new primary doc."

"My wife and I had a awesome experience on our recent visit to the facility. From the moment we entered, the receptionist was very friendly and professional. Dr. Josette and her staff provided exceptional care and we left the facility feeling extremely satisfied with the quality level of care we received. I highly recommend Premier care family medicine."

"I’m so grateful for Dr. Josette and her staff. I’m a very difficult patient due to my medical needs and her patience to ensure I was satisfied without going to the ER, Was just outstanding. She literally pulled all the stops out to ensure my medical need was met and I was feeling better before I left. I am very grateful for the patience, tact and efforts that was put into my care and it means the world to me and my family as a lifelong struggle. It’s a great feeling to know that there’s a medical team that will see about you and is willing to go the extra miles with Grace. Thanks a million Premier Care Family Medicine from the front desk staff to the Dr. Your service was outstanding. My family and I are exceedingly grateful."

"My last few visits were great. The staff was attentive and kind. But I’m catching hell getting my much needed prescription refills authorized. I’ve never experienced this before. I work 3 hours away and when I come home to Villa Rica I use that time to pick up my prescriptions from the pharmacy. Because I have to struggle to get a prescription filled through this office I’m going days up to weeks without medication because they won’t authorize the prescription to be refilled. I’ve called multiple times and given a promise that the refill will be taken care of, only to call the pharmacy to find out no one contacted them. Today I was told that maybe I needed a follow up appointment. How would I know this unless I’m notified? Why allow a patient to go without their medicine when they can send a email, text, call to let them know? This is unacceptable. Now I’m looking at previous reviews and apparently I’m not the only patient that’s has this problem with this office."