Houston Healthcare - Warner Robins

"I don't know why people have to keep bashing this hospital. I have been seen at the IV Therapy department since late December 2023 for treatment. The staff is great and has always been courteous to me. Keep up the good work."

"This place is an actual joke. My 4 month old son was brought in because of a high fever, being inconsolable, and other various issues. We were told we’d be in a room quickly. We waited 3 hours in a room full of sick, coughing people with a small child.. and still, nothing. With a screaming, scalding baby. The person beside us had what looked to be a lethargic young child and they’d been there 5 hours with no interaction. The staff has no priority for children or the elderly.. or anybody, it seems. I also had a bad experience here 4 days postpartum, the major issue being the nurse taking my blood YANKING me to sit up, without even saying a word to me, when I was crying my eyes out because I couldn’t sit up due to my birth tear."

"The worst hospital I have ever been to! Wait time is 9 hours. I literally pulled a work schedule just by waiting. Maybe not enough staff, or doctors. I understand wait times but my mother total wait time was 11 hours and 20 minutes. Other patients waiting in the ER were all telling each other there wait times, a few got up and just left. Horrible"

"Worst hospital ever! I cannot say that every Nurse and PCT was not doing a good job but it seemed there was not enough hospital staff to cover the patients and response was extremely slow to do things like change someone who is bed ridden and has wet or soiled themselves or reset monitors constantly going off. Nurses and PCT staff were constantly having to change out equipment because the units they had were not working or malfunctioning which caused more delays. Morning medication sometimes was not given until almost noon causing blood pressure to go up. My mother’s blood pressure kept constantly going up and we would wait for hours for someone to come in and check it again. She also ended up with a bad rash (similar to diaper rash) from constantly staying wet. There were many times when we called for help and it did not arrive for 30 minutes or more. We felt we had to stay with around the clock just to ensure she was getting the care she needed. It was a huge burden on the family not feeling like she could be left alone for fear no one would come and check on her for hours at a times. It got to the point where I was changing her and her sheets myself – unacceptable!"

"It's a mixed bag. Took forever in E.R. and took even longer for an actual room. Most of the staff are very friendly and helpful but there are certain nurses that seem to not care. If it weren't for the friendly nurses and good care, this would be barely a two star review. *Edit* Cafeteria only serves lunch and breakfast. Waffle house is a 6 minute walk down the street, and Krystals is right across the street from the main entrance. Both open 24/7 however hospital doors close at 9P.M."