Jonathan Williams: Allstate Insurance 1112 Russell Parkway, Warner Robins, GA 31088

"I called him thinking he was my agent. But unfortunatly he wasnt. He stayed on the phone for 20 minutes locating my agent which was in albany these guy are so helpful he saved me a lot of trouble"

"I've been with Allstate for over 40 years. I won't switch for two simple reasons: 1) Their local agencies and 2) their rates can be as customizable as competitors. Every time I call the Jonathan Williams Agency, I get a live person in short order. They treat me like a valued customer. They help me through complex situations. For car or homeowners insurance, they handle my claims fairly, promptly, and keep me informed. They show me how to save money. Recently they refunded $197.00 when I signed up for their app. Coverage is outstanding and they never, ever suggest they would drop me because of a claim like one company did many years ago. Why switch? They are the best!"

"Never answers the phone and they never return calls. His sister sends out these nasty emails and letters to inform you if are late or something isn't right. However, you can never reach anyone. Just rings and rings. Horrible customer service and very unprofessional people work here now. Yet they have no problem taking ones money. Go somewhere else unless you like just being a number."

"Through all the many constant difficult times I've been going through,your employees have been so kind and understanding. They truly did the most they could to help me. Things are getting better for me, and I plan to not to change our relationship. I recommend you guys ALL THE TIME. GOD BLESS YOU ALL, AND I THANK YOU FOR WHAT YOU DO."

"I have been at this agency for 47 years and always had great service when it was the Lashleys' office. I called a month ago and spoke with Amy. She was supposed to call me back after checking my account to see if she could save me money. NEVER did. I called last about 10 days ago. Amy was not in and I spoke to a gentleman, not the owner, that said he would rather leave a message for Amy and she would call me back. NEVER did. I called this AM and left a message before they opened. No return call so I called at 1158 and their recording said they were not available. I never had this kind of issue with the Lashleys. We love Allstate but this office leaves much to be desired. Problem resolved when I got to talk to someone. Apparently they have had an employee out for 40 days."