Chipotle Mexican Grill 1650 Scenic Highway South, Snellville, GA 30078

"I ordered from this location yesterday. I never have before but I was in the area and ordered. I ordered some tacos went home but I couldn't eat them. I swear the chicken smelled liked it was cooked with Easy Off, the oven spray. I don't know if they clean their grills with it (and I hope they don't) but my food was inedible due to the overwhelming smell that was coming off the chicken. I wouldn't be surprised if people are getting sick. Please fix this because not only is it disgusting but also dangerous. I have never had this issue with my local chipotle."

"This is a great easy spot to get food. Sometimes, they run out of certain items or have restrictions posted on the door. These last minute print outs as public announcements bother. Nevertheless, food is good and healthy. Service is usually quick. Wait line varies from time to time."

"This Chipotle is so dirty and it’s disgusting. The girls working the line are rude. They don’t greet you, they just look at you. It’s no one else’s fault you don’t like your job or you’re having a bad day. I ordered a burrito and the burrito was iced cold. There was lettuce in my guacamole, but the guacamole tasted like ice as if it was frozen. Just go to the one in Duluth, the service is way better, cleaner and the food tastes better."

"I decided to go back to this restaurant because of my son. During the last years, this place has been going down. Once we went there and spent almost one hour on the line, It was not even a long one. People left while on the line when they realized that it was going nowhere. The system was down. On another day, we went as a family to dine in. When we got to the register to pay, we realized that the restaurant had no utensils for their customers, so after your food was served and you were about to pay you learned that you had to leave and eat your food somewhere else. The absurd thing is that across the restaurant, there's a Kroger supermarket. A little bit of customer sense care would have lit the manager to go for some utensils for their customers. This last time, the lady that was serving food was serving as if we were on a famine. I could see the bottom of the dish after the miserable service of rice she served me. Same with the black beans. I told my husband, and she asked, "Do you want more?" I said, "Yes, please. " Then I had a little more. The taste of the food was very poor, disatisfying, not the home taste that I used to have when eating at a Chipotle on previous experiences. Also, we usually choose one of the fresh waters and it is empty. The tables are usually dirty and we have to clean before sitting. There were around 8 to 10 employees there. One employee came to the area of drink and did nothing to refill the containers. We had to tell the cashier that it was empty. She came telling the flavors that were available. We had to specifically ask for the flavor, and if someone could please fill it out again. Finally, it didn't take 5 minutes for it to happen. Really, people! Aren't you there to work, to serve your customers, to provide customer satisfactory experience? Customers had to tell you what to do in order to have a close to decent service? On the other hand, the prices are absurd. Sometimes, my husband and I only order salad, meat, and lettuce with guacamole and a small drink, and we end up paying almost $35.00. There are too many downsides to Chipotle in general and, moreover, this specific location for the specific situations mentioned above. We decided to stop visiting Chipotle restaurant. The only picture I'm providing is the one with the sign of forks and spoons empty container. The other negative experiences are not recorded in pictures, but in my mind."

"Got there and it was busy but the wait wasn't that long to order maybe 5 mins. Staff was good the cashier tho was on the phone I asume was taking orders but it took a bit to charge us, the dining area was very dirty we went around 8:30pm more or less. Overall good the food was great!"