Einstein Bros. Bagels 4502 Roswell Road Northeast, Atlanta, GA 30342

"Lazy employees. They regularly turn lights off more than an hour ahead of closing time, hoping to dissuade you from coming in. If lights are on, they try to ignore you, hoping that you will get impatient and leave. Always out of key items. Manager should be fired, owner should have franchise taken away, employees should learn some integrity"

"Drive thru closed, inside closed, credit card processing consistently not working, signs says online orders to go only. Wondering if they are still in business ?"

"Abysmal location. They don’t take credit cards. They don’t honor app orders placed for the drive thru pickup (they make you park and come inside which is in contradiction to the service purchased which was labeled drive thru and confirmed as drive thru on the receipt). The people who work there barely understand English. Avoid this location. I’m surprised it’s still in business."

"Chronically understaffed; poor service. Walked in the store this morning and waited 3 to 4 minutes before an employee even acknowledged me, even though there was an employee in the front of the store. He didn’t say “hi” or “someone will be right with you” or call someone from the back to assist. He just ignored me as he filled orders. Finally a lady came up front from the back and asked if I was there to pick up an order. I said that I wanted to place an order. She then told me that they are drive-through only! I had previously had this experience when I missed a sign on the door stating that they were only doing drive through orders. there was no such sign on the door this morning so I assumed that the dining room was open for customers. Silly me! I mentioned the lack of sign to the lady employee and she said they were told to stop putting up the sign. Thanks for wasting my time! I won’t be back. I went to Goldbergs down the street. Their store is clean, I was served quickly by friendly staff, and their bagels are better."