Quest Diagnostics 600 North Holtzclaw Avenue, Chattanooga, TN 37404

"I would never recommend this place. No receptionist. You have to check in at a kiosk. Person drawing blood was in a hurry, rough, and judgmental. Had pain and tingling in arm afterwards, but no one is available to talk to about it when you call. Bruising afterward. Go elsewhere if possible."

"Check in is streamlined with a kiosk, no having to wait for staff to be available. I recommend having an appointment if your visit is time sensitive. There were 4 people there before me, but I had an appointment and I was In and out in 10 minutes. Had my results within 24 hours. The phlebotomist was very kind, she made sure I fully understood what my insurance was covering and what would be my responsibility. It was an all around great experience"

"Went to take a pre-employment drug screen. Arrived at 3:15. Nobody in the waiting room. Nobody at the desk. Stood there for a few minutes. Finally someone comes out and greets me. She was very nice. Then a white woman with glasses comes out and tells me to come back tomorrow because it's after 3:10pm. I respond that all the signs say until 3:30pm. "They haven't updated the signs yet." She had an attitude the entire time like she doesn't get paid to do her job. I'll go somewhere else next time."

"Absolutely the worst service ever and place should be closed down! Sat in the waiting room for over 30 minutes with no one else in the waiting room while the ladies in the back laughed and joked around talking about their weekends! When asked they told me they were sorry and another 29 minutes later they asked me to come back for a 3 minute procedure!"

"I had bood work done. The bill was over 1k and I don't have insurance. I set up a payment of $100/mo after 6 months of me paying the $100/mo they sent it to collections without me knowing. So they sent $400 into collections after me paying $100/mo. I never missed a payment, and they never contacted me. I paid the remainder in full in collections. Would never trust this company. Go with Labcorp instead. They will work with you if you don't have insurance. Also, they have payment plans that will not go to collections."