Kerr's Music World 5505 U.S. 60, Huntington, WV 25702

"Very nice staff. I let them know I was just starting out and they set me up with what I needed with a good price when they easily could’ve said I needed more to up the price and I would’ve never known."

"They take far to long for a simple repair and extremely too long for a dent repair and other major issues"

"For someone trying to find a music store in the area, hear my advice. Kerr's Music World is by far my favorite location. But, that is coming from a string orchestra and piano player. I would happily reccomend a trip to Kerr's anyday. However, if you are more of a guitar guy, Route 60 may be better for your interests."

"Poor customer service! We purchased my daughter’s clarinet here for $800. Brought it in for repair after a couple of years of use and she was without it for almost 2 weeks. Once it was ready we instantly left to pick it up and phoned them at 4:51pm and let them know we lived 40 minutes away and were on our way to pick it up and should be there about 5:30-5:35 to please wait for us. Upon arriving at 5:35 the doors were locked and they were gone. We were good customers and informed them we were on our way and our daughter needed the instrument for band the next day and they didn’t even wait 5 minutes after closing time, when we phoned in advance. It’s the small things in customer service that matter and they could have said no we won’t wait for you, but knowing we were driving from 40 minutes away and just to leave shows no regard or appreciation for a customer. Will not do business with again."