Advantage Toyota 1 Superior Way, Barboursville, WV 25504

"Terrible experience trying to purchase a ‘23 model year GR86. This is February of ‘24!!!! They are ACTUALLY asking $200 ABOVE invoice on a car with ‘24 model cars coming out probably end of this month! What’s wrong with this picture? Aside from all that. The person, Chr!$ I had the unfortunate experience talking with is pretty rude especially if he’s wanting to sell anything in my opinion. I was warned by friends, do not go to Advantage Toyota. Go elsewhere. Now I understand! Selling about invoice on a year old car is not good business. Thanks but no thanks."

"Continues to quote full retail prices on parts for a 10 year old avalon. Refuses to supply part numbers indicating customers “price shop” the internet as reason. In reality, customers should shop for best pricing, not just accept the cost quoted by a parts clerk. Profit driven customer service is why customers shop pricing on car purchases to begin with. Customers can and should be price conscientious after the sale, on replacement parts. Not be held hostage by pure profit margin mentalities. There are plenty of parts departments across the country that understand loyalty is a two way street."

"I’ve bought 6 brand new Toyotas since 2018 and I’ve done deals with just about every dealership within a 100 miles and most of them had subpar service from terrible salesman to upselling sales managers and horrible unreliable unresponsive service depts Thornhill being the worst that it almost turns you away from the brand but I’ve been a Toyota fanboy for years so I’m surprised I’m actually leaving a good review aside from reliability and holding its value and a side from them being firm on trade-in prices because I’ve seen better . The sellsman was awesome helpful and got me the model I’ve been trying to get my hands on for 3 years . The sale manager was nice and I had a small issue but the service center was responsive and called me within 15 mins of talking to the salesman Mike D . During service the gentleman was helpful and they got me out in under 2 hours for work that should’ve taken 4-5 hours . The employee who stood out the most was Chris brunetti the parts foreman or shop foreman who shined during this whole process . I’ve had salesman ignore specific requests I’ve had sales managers pitch me extended warranties after I’ve said no about a 1000 times and service centers that took weeks to contact me if they even bothered to at all . This dealership checked all the boxes that impressed me . Sales ✅✅✅ .sales manager ✅. service dept ✅✅✅. parts dept ✅✅✅✅✅ ."

"Always good inventory and customer service. Worth the drive if you’re out of town. I was able to do the paperwork over text and sign and drive when I arrived. Matt has sold me 4 cars. Ask for Matt."

"Zane Evicks was exceptional!! One of the greatest sales people we have ever dealt with. He was very professional and patient. Highly recommended Advantage Toyota and make sure to ask for Zane. You won’t be disappointed."