CVS 800 East-West Connector, Austell, GA 30106

"The experience with the location at 800 east west connector was horrible. The pharmacy staff is rude and extremely slow. After trying for two years for decent service, timely prescriptions, and not having to wait, I gave up and will not shop or use them again in the future. Going to CVS is on par with going to the DMV."

"This pharmacy is very inefficient and rude. I've had a female staff member give me a flippant response about her going to lunch when I asked about the ETA of my prescription. Mind you, I was fresh out of surgery and on crutches. I've also witnessed a male employee closing their gate in someone's face before closing. Go to any other CVS pharmacy, or another company pharmacy altogether. Please save yourself the headache."

"This c v s pharmacy is one of the worst I have yet to attend. They had me running around for 2 days. They kept telling me my prescription would be in never came in. They never gave me an option to go to a different c v s. I had to ask if they could look if any other CVS had it in stock. which they did they sent me to another CVS. When I arrived, they told me.. the original CVS has to put the order on hold so they could fill it. That is something they should have done from the beginning Including giving me the option to look at different cvs. I typically do not leave negative reviews. I needed my prescription to get better and get back to work. I was unable to do so for 2 days."

"The pharmacist at this location is horrible. I dropped off 2 prescriptions for my mother this morning with no updates from the pharmacy on the status to call in with an automated message to confirm pickup for 1 of the 2. To get there to find out that the one they prescribed is the reversal of the one they did not prescribe. Didn't notify my mother to allow her an opportunity to contact her doctor to either approve or recommend another prescription and then say she doesn't have any more and that she had medication earlier was an insult. Now it's after 5 p.m., and her doctor is no longer available, causing my mother to go another night in pain, which is inexcusable because of the lack of care to notify customers when she acknowledged she just put it off to the side and said maybe another pharmacy can fill the request. Wow, in livid. What if this was her mother or loved one."

"The absolute worst pharmacy ever ! Zero customer service & no consideration for people waiting for medication. They NEVER answer the phone, have to wait several days for prescriptions to be filled. Decided to switch pharmacies, & new pharmacy gave up after an hour on hold. When I brought it to their attention in the store, all they said is “ We are busy” Busy you say ? Too busy to explain why I had to wait nearly a week ? No apology, nothing. And the last time I called to check on a side effect on one med , I was given the wrong information, just unbelievable !!!"