Family Dollar

"The worst family dollar in the area! It’s horrible to have to shop here because it’s your local neighborhood store! I will not be shopping here ever again. First off they have items in the incorrect spot as far as pricing. For example that have items sitting in the $5 spot but it would ring up for a different amount and they would not honor the price. In my case the Christmas boxes had multiple boxes inside ( it wasn’t the only one over there) listed for $5. When I get to the registrar the lady opens the box and say that I would have to pay for each box separately. And I said all of the boxes are like that over there. She looked at me as if I was trying to steal when I literally had to show the other employee that all of the boxes are like that and then she advised that they forgot to take them out and stock them separately. Not only did they have a long line, but literally three employees sitting behind the counter doing nothing, with one register open when there is three. And that’s not all my troubles. The cashier literally overcharged me for items that I didn’t even have! I Called the store and no answer! I will not be returning and I would not recommend you going here! I am a local resident and will go to cvs/ Walmart or Kroger! It’s always like this in the Black area it’s sickening- poor customer service- poor management!"

"Horrible, shelves empty, no employees no merchandise looks like it needs to close ASAP hasn't been successful from day 1 of opening. Close it down + get a different type of store there are 5 family dollars within a 5 mile radius. Do better east point o update as 01/24/2023 went in today looking for cleaning supplies hand soap etc boxes everywhere almost tripping falling + people bumping into boxes + each other new mgr of this store has been trying but not enough staff to keep store stocked or cashiers to ring up merchandise prices on shelves nonexistent or wrong so it was a wasted trip + store gotta be losing money due to lack of merchandise stuck in boxes+ not on shelves Too much foot traffic to be losing money Store needs to be replaced with a grocery store or restaurant IMO"

"The cashier rang up a few items and the price for the bags of Lays Ruffle chips I purchased was incorrect. The manager (Michael R.) walked to the chip aisle and completed a price check. He stated the price indicates 2 for $6.50 for the Lays chips and you must buy 2 bags. I bought 2 and the prices rang up for $4.85 each. Then, he refused to honor the advertised pricing and he got loud with me about how he shouldn't have to change the prices for a vendor item. Stated if I didn't want to pay the extra, I needed to leave his store. He instructed the cashier to cancel my transaction and take the next customer before making a call that lasted 10 minutes. Then went outside and continued to play on his phone. It was humiliating to be yelled at by a man twice my size in front of a store full of people."

"I had the absolute WORST shopping experience of my life in Family Dollar in East Point GA as a result of the manager ERYKAH. She is RUDE, HOSTILE and an absolute THUG behind the register. Family dollar should be ashamed of themselves for hiring such an unprofessional, unqualified person to manage that store. I WILL NEVER SHOP THERE AGAIN and you have ERYKAH to thank for it!"