CVS

"Let's just say I hate being on hold specially for an hour, when I got got a message about 8 hours ago saying that my script is getting filled then I try and call them again an hour hold and all the pharmacy said was yeah well we been slammed all day.... no apology nothing but attitude.no thanks I'll take a my business elsewhere"

"As a delivery person, I don't deserve to be treated like I'm lower than you! I can't help if restaurants don't get orders or side items correct! Bags are sealed for your protection!!! I ask if things are there, and if they say yes, that's all I can do. I delivered to pharmacy and tried my hardest to accommodate 2 deliveries when the restaurant messed everything up! I'm sorry this happened, but not my fault!"

"There is one pharmacist to take care of any issues on drive-thru and in-store shopping. We came in to get the latest COVID vaccine, a flu shot and pneumonia shot. There was nobody in line in front of us, but we had a bit of a wait for the harried pharmacist to get to us. The "room" for receiving the shots was a small space marked off with temporary office cubicle partitions. The pharmacist was professional and efficient. We had one problem with a refill request not being sent to the prescribing physician, but corrected before running out. They are very good about keeping us informed about refills and new prescriptions."

"If I could give a 0, I most certainly would. I call late so I am on hold about 30 minutes. Call anytime before 1am and you will wait 1hr. Even when you get someone on the phone, they are rude, short, cut you off because someone more important is in the drive thru. This pharmacy is A JOKE! There are a few polite staff that want to help and it is so sad when young staff ask a pharmacist for help only to be belittled, ignored, roll their eyes at them RIGHT IN FRONT OF THE CUSTOMER! CVS Cares???? CVS CAREMARK! Who do you care about!? Certainly not your customers or staff that make your pharmacist job even possible! If this continues, I will name drop because you should be ashamed how you treat staff and more importantly your customers! Wow! Care should not be a part of your brand! Heaven forbid your loved ones call and get treated the way we do. You would be livid!"

"I had to graduate!! I've been here since they opened. Service has declined so much at this particular CVS. I can't seem to get things done here in real time it takes 24 to 48 hours to get a prescription filled etc. I moved to the CVS in Ringgold on Battlefield parkway and get awesome service and my prescription will be ready in an hour or so. Now I'm willing to drive 15 minutes out of my way to go somewhere else because it's worth it!! I hope they find a way to get their balance back."