Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
730 Rufus Graham Road, Knoxville, Tennessee, United States
About the Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel, is a comfortable and convenient lodging option located at 730 Rufus Graham Road in Knoxville, Tennessee, United States. This hotel offers modern amenities and excellent service to ensure a pleasant stay for guests. With its convenient location, guests can easily access popular attractions in the area. Whether traveling for business or leisure, Holiday Inn Express Knoxville-Strawberry Plains is a great choice for a relaxing and enjoyable stay.
Photos of Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
730 Rufus Graham Rd, Knoxville, TN 37924, United States
Reviews of Holiday Inn Express Knoxville-Strawberry Plains, an IHG Hotel
"Mold, bully management, doors left unlocked, over charged for room days without resolution, accused of taking the microwave and refrigerator then management would not review keyed entries or video after check out to find out who entered the room and took the items, was bullied over disability service animal trained by Train a Dog Save A Warrior program, provided the documentation to the manager which was provided by the program and the manager said that anyone can print that up and proceeded to instruct the assistant manager to charge for over 5 months of charges for a pet fee, she did change her tune after the branch manager showed up. Most of the staff was nice though. Take before and after pictures of your room or suffer the consequences of a large charge on your account that will never get resolved."
"Hotel is in a great location not far from I-40, East of Knoxville. We have stayed in many Holiday Inn Express hotels and found the rooms to be very nice, with popcorn, lemonade, and cookies during check-in a nice touch. What we didn't find up to what we expect in a Holiday Inn Express was the breakfast buffet. The pancake machine was unplugged and not operating and there was nothing to drink except coffee and water. The other three juices on the machine didn't even have labels, so it didn't appear to be just a shortage for the day. The only fruit offered was three apples with brown spots and there was no yogurt."
"My family and I stay here quiet often. Always very clean and welcoming. I love the cookies and lemonade they set up. The staff is always nice and pleasant and helpful. The pool is clean and kiddos love swimming! Breakfast of champions is delicious as well. Clean bathrooms and breakfast area. Awesome employees Vera was very nice with her southern hospitality"
"This is absolutely one of my favorite hotels! From the breakfast to the indoor pool, it’s wonderful! Everything is SO CLEAN. There’s complementary water, razors, toothbrushes, etc. fresh towels and the best part is nobody makes you feel like an inconvenience for needing something! Staff is so polite and helpful and just pleasant all around!"
"A very good hotel. The front desk staff is helpful, as are the managers who helped me get a good rate for my business trip. The rooms were clean and modern, newly updated. The housekeeping was a bit sporadic unfortunately, and it wasn't immediately told us what the housekeeping schedule was like. And the location is a bit out of the way of everything, but it worked for us. I would recommend this hotel."
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