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Quality Inn & Suites
3540 Cummings Highway, Chattanooga, Tennessee, United States
About the Quality Inn & Suites
Quality Inn & Suites is a comfortable and convenient lodging option located in Chattanooga, Tennessee. Situated at 3540 Cummings Highway, this institution offers guests a relaxing stay with a range of amenities and services. Whether you are traveling for business or leisure, Quality Inn & Suites provides a welcoming atmosphere and friendly staff to ensure a pleasant experience. With comfortable rooms, complimentary breakfast, and easy access to local attractions, this hotel is the perfect choice for your stay in Chattanooga.
Photos of Quality Inn & Suites
3540 Cummings Hwy, Chattanooga, TN 37419, United States
Reviews of Quality Inn & Suites
"Completely nasty experience!!! Lady checking us in didn’t speak much English so very difficult to have conversation with her. Too tired from traveling to go to another hotel but we sure wish we did. We paid for room online in the lobby because she insisted!! Worst room we’ve ever had in our 37 years of traveling. Completely disappointed It was a 2 bedroom suite. It was so nasty and dark and dirty. Lamps looked like antiques, TVs were old and very small. Finally asked to switch rooms. She did - had a maintenance guy at front desk. He apologized. It wasn’t any better. First room - 221 Lights didn’t work in either room Knobs missing for lights on wall Heat didn’t work Remote missing back Entire room dark and dirty 2nd room -321 Not all lights worked plus light bulbs missing on others Heat took a long time to come on Top drawer not in alignment- didn’t unpack anyway Sheets had holes in them Bedspreads filthy dirty Rugs on floor filthy dirty Tile missing by tub in bathroom Had to search for one garbage can Hallways had huge paint blotches all over the place."
"Lady the behind the counter was just there. I had a hard time hearing her, and she was making me say things louder than I needed to around other customers that don't need to hear things. She acted like she did not want to help me get my benefits to Wyndham and she looked it up finally after I asked to use my phone number. She acted lost. Would not give me any benefits besides perk points which I knew that I should get more than perk points. I went to another hotel right down the road and got my Wyndham points and got my room discounted like I should have!!! "Days Inn Took Care Of Me" I did not stay there service was not really there and didn't want to give me my perk price, I stay with them all the time when I travel. Not this one!!!! The one in Hilsville Virginia Did, They were awesome and took care of me, and I didn't have to ask!!"
"Location great being right off the highway, night staff was very friendly, the negative though is the room it’s self. Every outlet sparked when I plugged something into it besides the outlets in the alarm clock. Some outlets wouldn’t even hold the plug in. Very outdated room furnishings. Room was dirty with holes in the wall and torn sheets, the shower was lukewarm at best with no water pressure. The bathroom looked clean at first glance but after taking a closer look it was apparent that cleaning is not the first priority. My room door did not lock. The lobby bathroom was marked “out of order” but when questioned the morning staff said it was fine. No soap and no paper towel. The OJ in the morning was brown, although the rest of the breakfast was decent. No bed bugs but that didn’t stop me from itching all night long. Hind sight being twenty twenty we should have spent the extra cash and stayed somewhere else"
"Old features, only update was the sink. Furniture scuffed and loose trim pieces. carpet torn and unraveling, no "bed make up" , " we only do that every 2 days". The TV had only shopping channels and infomercials. No cable or local TV. This was a good location for our events however we would have never stayed if we had an option."
"This is one of the nastiest places I have ever stayed. I’ve taken several pictures of just how awful this place is. There are wet paper wads on the ceiling, the place is falling apart, you couldn’t even see the bottom of the pool, windows are disgusting, ceiling tiles are missing and others are horribly water stained, no vending machines as advertised. It’s definitely not worth the $265 I spent for one night and I would like a refund. I also kindly asked the lady at the front desk where the vending machines were and she said there weren’t any and if I wanted something I should go to Walmart. Just awful all around."
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