AC Hotel by Marriott Atlanta Midtown
53 14th Street Northeast, Atlanta, Georgia, United States
About the AC Hotel by Marriott Atlanta Midtown
AC Hotel by Marriott Atlanta Midtown is a stylish and modern lodging option located in the heart of Atlanta, Georgia. Situated at 53 14th Street Northeast, this hotel offers a sleek and contemporary design, with comfortable rooms and top-notch amenities. Guests can enjoy a convenient location near popular attractions, restaurants, and shopping destinations in the vibrant Midtown area. Whether visiting for business or leisure, AC Hotel by Marriott Atlanta Midtown provides a sophisticated and comfortable stay for all travelers.
Photos of AC Hotel by Marriott Atlanta Midtown
53 14th St NE, Atlanta, GA 30309, United States
Reviews of AC Hotel by Marriott Atlanta Midtown
"I am a Marriott Platinum member (staying 50+ nights per year in Marriott hotels) and recently stayed at this hotel for a business trip. First the positives. The hotel was new and modern, and it smelled great. The room was clean and perfect. Then the negatives. I ordered food to-go from the hotel cafe to pickup myself. The hotel added a $3 Service Charge to the order even though I was down at the cafe getting the food to-go (not using room service). The hotel did not disclose this extra fee anywhere on their menu (images attached), so it came as a surprise. I know someone at the cafe had to do work to put my food inside the paper to-go box, but that is no different than picking up food to-go at any other restaurant we do not pay a $3 "service charge" there to pick-up the food. The $3 makes me feel like this AC Hotel is trying to nickel and dime its guests. $3 is a small fee, and I am not going to give the waitress/waiter a hard time over it so I paid it without making a fuss because the waitress/waiter is likely just following instructions that hotel management gave them. But I hope the hotel management/owners will reconsider this practice of a $3 service fee for orders from the cafe. Most Marriott hotels that I stay at do not have this surprise "service charge" practice. Business travelers and Marriott members have a lot of hotel choices. There is a Marriott Suites Hotel next door and a Marriott Epicurean Hotel one block away and both do not have this same "service charge" practice for picking up your food to-go. I am not sure if the Moxy hotel in the same building has the same management team as this AC Hotel and I never stayed there so I cannot comment on the Moxy. But because of the surprise fee, I feel like I am being nickeled and dimed by the AC hotel. So when I go to Midtown Atlanta for business, this AC Hotel is not my first choice, and I usually stay at one of the other Marriott hotels nearby that do not have this fee."
"I feel like I stayed at an overpriced Motel 6. At check in no room upgrades so I get suck in a queen bed. At 6’6” it’s a struggle to fit in the bed. Then I wake up in the morning to a Luke warm shower with no water pressure. Barely wet, I get out to dry myself with a 80 grit towel. Where did they even get these towels. I come down stairs to get breakfast and it’s not even edible. Eggs were slimy. They don’t offer decaf coffee ( caffeine allergy) but they do offer decaf espresso, but they charge you for it. The food that is offered on the buffet is definitely Fairfield Inn level or worse. As a Platinum Marriott member I am extremely disappointed."
"Honestly, the only reason for 5s is Jordan at the bar. He made me feel welcome, like family, and wanting to hang out and spend money. Stayed open later to accommodate guests, epitomizes guest satisfaction over all others, killed it, love the guy, can't wait to come back."
"I am rarely disappointed by the Marriot family of hotels but AC Hotel Midtown definitely missed the mark this Christmas. The Good: location near Marta/GT and with a Starbucks next door, room size, friendly morning staff, gym with ample equipment, ample lobby space organized nicely for working downstairs in semi-privacy, two computers for public use and a working printer. Neutral/FYI: extremely soft mattress (couldn't tell if the mattress was old or if it was just meant to be extremely cloudlike, either way did not enjoy), pool is shared with the Moxy hotel next door. The bad: the overpowering scent in the lobby and public spaces (the scent was overwhelming at all hours of the day, made it stuffy, it would have been pleasant if at 1/10th the amount in the air), towels with runs in them, conditioner and body wash bottles were empty (they no longer use single use, these were multi-use bottles attached to the shower wall), extremely loud ac, cleaning service did the bare minimum on the room Given the AC Hotel brand's recent marketing campaign where they have "carefully crafted and refined every detail", AC Hotel Midtown completely missed the mark. I recognize that this is probably an issue with this one hotel, but I will likely avoid this brand in the future."
"It was close to the venue I was attending and the staff was pleasant. However, my experience and quality was not great. My room was not ready on arrival so I was "upgraded", which was not an upgrade in my book, went from a king to 2 doubles. My room had issues, broken phone, broken shower, a/c was loud. It was very noisey where my room was in general. The beds were not that comfortable and the pillows were flat. Needless to say it was not a restful stay."
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