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Western Inn & Suites
7420 Oakley Road, Union City, Georgia, United States
About the Western Inn & Suites
Welcome to Western Inn & Suites, a cozy and comfortable lodging option located at 7420 Oakley Road in Union City, Georgia. Our institution offers a relaxing and affordable stay for travelers looking to explore the charming city of Union City and its surrounding areas. With clean and spacious rooms, friendly staff, and convenient amenities, Western Inn & Suites is the perfect choice for both leisure and business travelers. Whether you are visiting for a weekend getaway or an extended stay, we strive to make your experience enjoyable and memorable. Book your stay with us today and experience true Southern hospitality at Western Inn & Suites.
Reviews of Western Inn & Suites
"This hotel has very rude and nasty customer service. When u don’t answer door for housekeeping they feel it’s okay to just burst in your room like u didn’t spend your hard earned money. Never knew it was acceptable to barge in someone’s room knowing they paid in advance over cleaning. No respect or regards what so ever. Then when I call down to complain I’m getting attitude like I’m in the wrong. I’ve been here over 3 months and when I say spend your money elsewhere I mean it don’t waste your time."
"Spacious rooms. Great service. Location quiet and low key."
"This place is a rip off. The rooms not updated only the bathrooms are, they will not check you in if you got a online booking. They will find any reason to cancel your online reservation so they can charge you more for the room. They leave the two queen beds room on sold out so you can't make a reservation even though they have empty rooms available. The rooms are spacious but the beds and air system need to be updated. The room is not worth the 100 dollars a night they try to charge you in person."
"This is a good place to get drugs. Well kinda. One way in one way out. That means police can easily trap you up.... But the rooms looked kinda clean and I hear they're not that expensive."
"Customer service at this location is lacking. They only provide you with 2 towels and 2 wash cloths. If you request any towels after house keeping leaves you are SOL. They manage does not issue out extra that is his policy. Before paying for your room, ask if you could take a look at the room before committing to it. When I called they stated a non-smoking room with king bed is $65, 2 queens is $85. Upon arrival we requested a non-smoking room on lower level. We were a party of 3. 2 adults and a 1 year old. We wanted a room away from too many guest so if the baby started fussing we wouldn't be disturbing anyone. They told us the room will be $70 instead of $65 on that level and we agreed. Once we entered the room 105, we could smell stale cigarette smoke. On to of all that we could smell the weed the people a couple doors down from us radiating into our room. We went to front desk to inform them that the room smelt bad of smoke and if we could be placed into another one. Room 202 was a bit better and doable. Later that night we inquired to see if we would get reimbursed for the room difference. The manage later called with a matter of fact attitude stating that we would not be reimbursed because we requested out of first room. I explained why we wanted to switch and his exact words were, "105 was a smoking room and what did we expect." Before he went any further I stopped him and stated we did not request a smoking room and he stated he knows how this works and hung up. I looked at the phone receiver like did he just hang up. He called back to voice his mind some more I guess and I answered WHAT and hung up on him. He called back and talked with my husband whom was diplomatic than I at this point. All I could make own on our end from my husband was, she did not yell at you nor am I so why are you yelling. My husband told him to keep the $5. At 10:42 while we were getting ready to check out at 11am, we got a knock on our door...Someone, yelling "do you know check out is at 11am. This is the last and only time at this place. Lastly I had to wash my baby up in sink because of the ring in the tub."
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