Old Navy,

6100 North Point Parkway, Alpharetta, GA 30022

"Mediocre customer service. Also, for some reason Old Navy has a habit of sending the wrong stuff for online orders, regardless if you pick it up in store or have it sent to your home address. Then the employees give you issues for trying to return items that you didn't order but received anyway."

"Are the dressing rooms here gender neutral now? If so, I would like to have known that before I ran into a man in what was I thought the women's dressing room and no employees around."

"I love there selection of clothes. It fits me comfortably and it's affordable."

"came in to buy two pairs of overalls and noticed two of the exact same pair were priced differently in clearance. One was for $30 and one was for $6. I noticed there were other overalls in the section also marked at $6 so I asked the associate at the register if maybe someone forgot to put the right sticker on and if they would honor that price for the second pair to which he responded by ripping the sticker off in front of me and saying an employee must have put it there by accident and that he would not even honor the price for the one pair. I understand mistakes are made but that is not the customer’s fault if you put an item out for one price and decide you don’t want to do that. I still think it was intended to be $6 but they didn’t want to do it for whatever reason. At the very least I feel that I should have paid the listed prices for both even if the price could not be honored for the second pair. I feel taken advantage of because I did not have the heart to make a fuss about it and I really needed them. Beware of shady practices at this store and don’t trust their pricing I guess. (Picture one is an example of another adult pair in the same section and picture two is the tag for the pair I bought which he ripped the $5.99 sticker off of)"

"So I'm in the alpheretta area today and I need to pick up something from old navy. I arrive at 11:50 store opens at 12:00, I notice alot of customers wating with bags to return items, thought it seemed like alot but who knows why, I walk in the store once doors are unlocked and this place is a disaster (see pics) I then find pants I'm looking for as as with most clothes purchase I would like to try them on, not at this old navy the changing room us closed and apparently where they stock clothes because this area was packed (see pic). I then realized why so many returns were coming to this store. If I was at a Corporate or District level I would be at this store a.s.a.p. to fix this. I have been in plenty of old navy stores and have never seen one so unorganized. This location needs help with training, once again remember this was at Open can you imagine later in the day. One of my pics show an area that says just dropped, I think it was meant regarding prices but all it was, was as drop off for clothes that are not on the racks to sell."