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Lutz Cleaners
2072 Defoors Ferry Road Northwest, Atlanta, Georgia, United States
About the Lutz Cleaners
Lutz Cleaners is a reputable laundry institution located at 2072 Defoors Ferry Road Northwest in Atlanta, Georgia, United States. With a commitment to providing high-quality cleaning services, Lutz Cleaners offers a range of laundry solutions to meet the needs of their customers. From dry cleaning to wash and fold services, they strive to deliver impeccable results and excellent customer service. Visit Lutz Cleaners for all your laundry needs and experience top-notch care for your garments.
Photos of Lutz Cleaners
2072 Defoors Ferry Rd NW UNIT G, Atlanta, GA 30318, United States
Opening hours of Lutz Cleaners
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Lutz Cleaners
"I visited this location as the first dry-cleaning facility that I’ve ever used in Atlanta. I brought in several garments, and was pleased initially with the customer service and attitude of the staff. Upon retrieving my items, I noticed that a cream colored jacket was badly discolored. Before I left the premises I brought the jacket back in and showed them photos of the jacket before I brought it in (was brought in to remove normal light staining around the neckline and very minimal spot cleaning). I came back a week later and the jacket was stained worse. The manager or owner (older gentleman) advised me that I brought the jacket in the second time and TOLD him to leave the discoloration and to simply clean the neckline. This was completely false, as I showed him and another associate pictures from the original color stating that the discoloration had to have occurred after I dropped it off for cleaning. The other associate noted this and visibly saw that there was an issue. I left it with them for the necessary timeframe, and came back to retrieve it the next weekend. Unfortunately, the manager / owner would not hear anything else from me as I was trying to remind him of the reason that I brought the jacket back into the facility after it was given to me. I am incredibly disappointed in how they not only dropped the ball on fixing their mistake (again, the jacket was not discolored upon dropping it off - only in need of spot treatment and seemingly routine cleaning of the neckline) - but they stained the jacket even WORSE after bringing it back in the second time to fix THEIR first mistake(s). I very rarely write reviews this negative, but I would absolutely be wary of using their services despite the high recommendations from previous reviewers. Attached are before and after pictures of the jacket color for reference."
"Lutz got us in for a quick suit resizing and got everything ready within 2 days (in time for the wedding). Friendly staff and fast, excellent service."
"You just have to love Anil and his whole family. They are such kind and wonderful people. And they do a pretty good job with shirts and are reasonably priced. Highly recommended."
"Really appreciate the family that runs this place. I have been taking clothes to Lutz for a couple of years now, and they always do right by me. I even had to have a last-minute alteration done before a wedding and they got it done for me in the time frame I requested. These guys are honest business people."
"Outrageous pricing!!! $49.95 for a gentle machine wash of a luxury sheet set with fold. We priced another cleaner to make sure we weren’t losing our minds, and they charge $22. If you come here make sure you get pricing up front. Insane."
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