Inspect-All Pest Services

"I’m so frustrated with the unethical values and practices of this company. Stick with me—I want to give you the whole story. I have been with them for 7 years. I stayed with Inspect-All for all of my extermination needs: their annual termite service, my quarterly insect prevention, the exclusion on my house for rodents, and monthly bait traps for rodents. I did the math. I spent over $7k with them total. I have been a very loyal customer and I have counted on their expertise. When rats caused extensive damage to my vehicle earlier this year, I frantically called them. And called again. And called again. No one returned my calls. I called again a fourth time. The admin on the phone swore a manager or a rodent specialist would call me back immediately. There was no call. I called again and requested a service appointment. Still no call. So I canceled all of my services with them. I spent $2k at the car shop repairing my vehicle. When the new company came out, they reported that they weren’t sure of what Inspect-All had been doing that whole time: not only were the bait boxes empty, but it appeared they hadn’t been serviced in months. Then, about a month later, I got a bill from Inspect All. Not only had they not responded to my calls or emails, they supposedly sent someone out to do a pest inspection. They were charging me $81. I spoke with billing. I spoke with billing again. I asked to speak with management. No one ever responded. I decided to let it go and move on. Yesterday, I got a bill from a collections agency. They sent the illegally billed service to collections. I’m a single mom. I’m a teacher. Maybe the $141 they now say I owe doesn’t seem like much and I should just pay. Sadly, I probably will because I have great credit and paying my debts matter to me. But I certainly don’t have anything extra in my budget. Not only do I feel like their company has terrible customer service, but I now feel like they’re stealing money and totally taking advantage of me. I don’t have the time or resources to deal with fighting them. It just makes me incredibly discouraged. I absolutely advise you to stay away from Inspect-All Pest Services. Clearly, they have no issue screwing you over."

"Cameron is THE BEST. He answered all of our questions and was very knowledgeable and a true delight to have around, considering the circumstances. Levi was also very helpful when he was out servicing our home. Ki was very helpful in scheduling our services and working with us to find times that aligned with our schedule. Highly recommend this crew."

"I'm in an apartment that is infested with roaches, and dust mites. Halli came and she was concerned because I'm actually being bitter. She couldn't do rugs, but she sprayed everywhere else. It's been a couple weeks, and the bugs have finally settled down. Halli is a great worker, and has a wonderful disposition. She is very professional, which always makes the visit pleasant. She is a great asset to your company."

"I want to share the horrible experience I had with this company for over SIX MONTHS ! ! ! I contacted them over six months ago because my tenant heard noises of squirrels coming from the attic, so I contacted this company to come and take care of this issue. For more than a few months they sent people to the property and no one manages to locate the entry points in a professional and orderly manner. Finally after a long period of time they sent me an email saying that they have taken care of the problem and that there is no entry of squirrels into the attic. A few days ago I received a report from my tenant again that the noises still continue so I contacted the company again. The secretary indicated that she would send two people to solve the problem once and for all, in the end they only sent one person again who claimed that he did not have insurance to go up on the roof to take care of this entry point and that they should send a contractor to take care of it. It's just not over! For more then six months I have been dealing with a problem that should have been resolved a long time ago. I paid them $500 for nothing ! ! ! This company has nothing to do with professionalism and service! I suggest everyone stay away from them."