Hibbett Sports 3159 Highway 278 Northeast, Covington, GA 30014

"First, I ordered these shoes the men’s Nike air 270s it took two weeks for me to get them because the first week they sent new balance instead of Nike and when they redid them they never came in but they happen to have a pair of tens that would fit fit I have had a lot of surgeries on my feet, and I made the mistake of walking out of the store with the shoes on because these shoes are simply just too hard to get on and off Because I made the mistake of walking out of the store with them on I was unable to return them yesterday so now I’m stuck with a pair of shoes. It cost me $170 and I am a senior citizen. I have never spent this much on a pair of shoes that I’ve never bought Nikes before and I will never do it again there is no way I can wear these shoes without being in pain. I was not told that I cannot walk out of the store with the shoes on and not return them. All I did was walk out of the store Came home the next day I tried to walk in my house with them and I realize there is no way that I can do this so needless to say I am very upset. I will never buy another pair of Nike and there was so much confusion with the Hibbett store as if shoes were transit or not, and they said the wrong ones from another store and then they would tell me they were in transit which I don’t believe they were so needless to say if I could give you zero stars I would I would really like to return these shoes That I can wear them without being in pain and with this many surgeries I’ve had on my feet I don’t need any more pain I don’t think the employees they are no but the right hand and the left-hand is doing I’ve never seen so much disorganization"

"I never received my shoes they haven’t even shipped and I ordered them over a week ago. Horrible experience and I have never had problems with Hibbett sports up until now."

"Every time you make a online purchase for in store pickup they always say they can’t find the order the manager told me too come in and pay with cash after they already done took the money from my card for a online order and telling me they can’t find the orders in their system they building doesn’t seem to have a lot of customers in here but they refuse to fill the online orders saying they’re system is down and they can’t see the orders or their end so why take online orders if your employees refuse to fill the orders y’all holding people money and want give them what they paid for cash or card all of it spends the same poor customer service"

"They have good merchandise but are in an odd location because they are far more expensive than everywhere else in the shopping center. You share a plaza with Bealls, Rainbow and Goodwill and are charging high end mall prices. This is really where people go to find bargains not pay a mark up."

"you had to chase down a staff member to get a shoe to try on...They pretty much ignored us for about 20 minutes. The exception was the very tall female employee ( sorry did not get her name) she finally spoke after finishing with another couple. I still bought shoes since there is not where else in Covington to go and I didnt want to drive back to Conyers. Next time I will. So sad that its only athletics shoe store in Covington"