Hibbett Sports

"Seems like a great group of kids...but could use some training...when I asked where the small shirts and sweats were for 5 to 6 year old boys...they said sure and pointed to the back of the store. When I found something for my little nephew...I went up to pay. Very polite at register though"

"The one in Rome is lame,employees standing around dodging customers,I went to one guy and asked about a child size hoodie he pointed over there!I just walked right out that door and went to Calhoun"

"Very easy to purchase on-line. Shipping was sooner than expected. I had to make a return due to me getting a size too big and was able to go to this store location for an easy exchange. The store was clean, the staff was knowledgeable and very kind. I was in and out with my new size. Great customer service."

"I want to start by informing you all that I spend hundreds of dollars at this specific location. On launch day the experience was and is always absolutely terrible. The representative Giselle was beyond rude. She insulted me and my sister. I don’t appreciate the team leader Megan standing by while this all happened. No one was able to assist or answer the questions I had or even took the time to check my order. I was dismissed was informed to call customer service. The unprofessionalism displayed at this location is at all time high. I work with sales and customers DAILY so I’m aware of how escalations should be handled. From this point on I’ll make it my prime mission to let everyone know within my reach the disaster that took place. I hope management will be able to converse with those reps about customer service, ethics, and all of things HIBBET SPORTS claims to abide by."