Queen Nails & Spa

"I alway love to go there and get my nail &feet done some I get mine eye brow wax.there are friendly especially the owner I just love her see make sure you are right when you come there her staff alway has a smile greeting you and working with you I recommend and friends or family member there this the place to be."

"The workers were very nice and respectful. They do a great job with nails, toes, and waxing brows!"

"I had a wonderful service and it was quick and fast I would most definitely be coming back 10/10"

"Sue is awesome!!! Please come to Queen nails and check her out! She is patient and precise!"

"On October 14, 2022 I went to Queen’s nails in Americus, GA for a manicure and gel polish. The service was awkward because the lady was kind of rude while being there. I didn’t say anything about it. While at dinner the same night my gel nail completely messed up on one nail, everyone knows gel polish isn’t suppose to mess up. I took a picture of said nail and went back to the nail place on Monday when they were open again before heading out of town for a week. The door said they were open, they were not open. I went out of town as planned and about 3 days after getting back I went back to the nail place, not mad or upset. I told them I was there for pedicure with gel polish and a manicure with gel polish. One of the lady’s sat me in the pedicure chair and I preceded to tell her about the incident from over a week before and showed her the picture with the date on picture. She said “I will take care of it”. She gave me the service I asked for. Once she was finished she told me it would be $80. I asked her nicely if she was going to take care of the issue I showed her on my phone before she started. She walked away and ignored me, sent a man to the register. The man told me it would be $80 and I tried to explain to him the issue (I was nice about it). He sent a lady up front which happen to be the lady that did my nails on the 14th. I then explained to her everything from the 14th, showed her a picture and then told her about the lady saying she was going to take care of the issue I had on the 14th. She said “there’s nothing we can do about that”. I asked her why? She walked off and ignored me. The man said again it will be $80. I handed him my stamp card from Queen’s and my debit card and told him I wouldn’t be back. When he grabbed both cards at one time the stamp card fell out of his hand and yelled at me and in front of all the customers “you don’t throw anything at me”. I told him I didn’t. I handed them at the same time. I kept my composure like a lady said and left. This service is unacceptable to have to pay for. Two weeks after the incident my daughter walked into to get her nails done and he said you aren’t allowed here because of your Mom. I wasn’t with her today and she wasn’t with me on either of the incidents at the nail place."