Waffle House 6137 U.S. 278, Covington, GA 30014

"At the Waffle House on Hwy 278, Brenda truly stood out as a beacon of outstanding customer service during our visit a few weeks ago. Her warmth and kindness were as comforting as a slice of homemade apple pie. Despite this particular Waffle House not being our absolute favorite, Brenda's dedication and attentiveness made it a close second in our book. From the moment we walked in, she went above and beyond to ensure our experience was enjoyable. Brenda's genuine care for her customers was evident throughout our meal. She took the time to engage with us, making us feel not just like patrons, but valued guests. Her recommendations were spot-on, and she anticipated our needs before we even had to ask. It's rare to encounter such exceptional service, and Brenda's efforts truly made a lasting impression. While the ambiance and menu at this Waffle House might not have initially made it our top choice, Brenda's exceptional service elevated the overall experience. It goes to show that sometimes, it's the people who make a place special. We left with smiles on our faces, grateful for Brenda's hospitality. If she continues to provide such outstanding service, there's no doubt that this Waffle House could become our new go-to spot. Hats off to Brenda for turning a routine meal into a memorable and enjoyable dining experience."

"My 4 year old was absolutely INSISTENT upon having her birthday party at Waffle House this year and the staff here did not disappoint! I didn’t catch the names of any of the staff unfortunately, but they went out of their way to make her feel so special! They put chocolate chips and whipped cream on her waffle and the entire staff stopped what they were doing to sing happy birthday to her. Everyone was so friendly! Thank you so much for making my kids day one to remember ❤️"

"Extremely disappointing. These people cant even cook good scrambled eggs!! They were mostly standing around talking instead of doing their jobs. My toast wasnt toasted and my eggs were terrible. At least they had enough "skill" to not burn anything."

"I am here waiting on a chicken sandwich. I have been here for 40 minutes. The mentally retarded employee added several meals to a customer's ticket and my meal got pushed back. She makes mistakes every time I come here to eat. Is there any way I can find out when she is working so I don't waste my time coming here? Right now I have been here close to an hour. I will never come back here again. The mentally retarded girl needs to be given jobs she knows how to do. I believe in hiring handicapped people but in a busy Waffle House handling orders is not appropriate. This Waffle House never answers their phone so there is no way for me to check if she is working before I come in. When the big, tall, black chief works, the restaurant runs smoothly, otherwise forget about it."

"Fast, great service with a smile. Always a great time with my Dad and Father n law together at the Waffle House for breakfast. Abbey does an amazing job waiting on us each morning. Great staff and service at unit #625 in Covington, GA."