Big Chic Uptown 301 South Church Street, Thomaston, GA 30286

"Good food and the restaurant is clean and neat. I would recommend to anyone that wants good fried chicken."

"Great local food, very consistent with flavor and cooking, I really like the country fried steak burgers, nothing over the top but good chicken every time you go there, can be a bit dry in the breast but good flavor nonetheless"

"I asked for some for ranch and the lady at the counter that handed me my food told me to ask someone else because “she was the only one doing anything right now”.. seems that the food is usually good but the employees attitudes always suck."

"Tonight I went through the drive-through and ordered the country fried steak meal. I also ordered and paid for tea and a side of baked beans. The young lady at the drive-through window gave me my tea and told me it would be 15 minutes to wait for them to cook the rest. I said that that was no problem and chalked it up to probably a uncommonly ordered menu item….no worries. I parked my car, waited and 15 minutes later a young man brought my order to me. Again, no issues. My big mistake-I did not check the order before I left the restaurant. When I arrived home, I was disappointed to find out my baked beans were not included in the bag. The order ticket was stapled to the bag and had the order correct with the baked beans listed. Seems as if the baked beans were simply forgotten. The entire meal was $19 and I believe the baked beans made up about $3 of it. I figured I would chalk it up to just a bad night and just eat my food considering I live about 6 miles away and didn’t want to drive back tonight. However, a wild hair convinced me to go ahead and call the restaurant and see if they would possibly be willing to work with me, take my name and number, refund my money or just make it right. I called the number and a young girl answered the phone and said, “can you hold”. I’m not hard to please and I said of course. However, I was not actually put on hold at all. The phone will simply laid down on the counter. After about 20 seconds, I overheard the same young girl and a young man having conversations back-and-forth about the cost of divorces and about going to the mall for something. After about 2 minutes of remaining a captive audience to their convo, I changed my mind and just decided to hang up and eat the food that I was given. I have eaten big chic food before and enjoyed it. I will probably continue to go there every once in a while however it may be a minute until the next time. Hopefully somebody at the restaurant in management reads this and takes the time to be a bit more resilient with their young staff and also either reply or get in touch about making it right. Thank you."

"I ordered a country fried steak sandwich with fries and jumbo tea using the Big Chic uptown app this past Friday June 1, 2022. First off the fried steak sandwich was one of the best fried steak sandwiches I have had in a long long time. I got my money worth. And the fries and sweet tea were great as usual."