Dunkin'

"Great a Dunkin! Yeah right complete opposite. They need to shut this location down already. You pay for a nice stay and the vibe you get from the employees is off. On top of that service doesn't exist lines down the hallway barely any employees running the show moving at a snails pace. What a turn off. Disappointed thought having a Dunkin in the hotel was gonna be a great experience and it wasen't.."

"The worst experience I've had in a long time. Took 50 minutes from waiting in line to getting all my food. I ordered 1 coffee, 1 donut, 1 lemon loaf, & 1 wrap. There were 5 people working, and they didn't know what was going on. Great Wolf Lodge management had to come help and it still was a mess."

"This place was severely understaffed when i was there with only 3 people ahead of me. At 3pm on a saturday it was a 20 minute to wait to just get a medium coffee and the poor lady working there was completely overwhelmed with no one to help her! Dunkin should be ashamed for not providing more staffing. Also, the one employee working there advised me against buying the donut holes i waited there 20 minutes for because they were stale and a day old! I gave her a $5 tip for working her tail off with no help"

"The worst ever! The people that work here have horrible attitudes. They are rude and disrespectful. Your lucky if they even take your order. I was at the speaker ordering and when I stated I had a separate order the guy taking my order says “you can’t add orders at the window!” Lol. One day one person may add an extra charge for extra creme or swirl and another person not do it the next."

"This location does not serve items posted on their menu. Meaning the menu posted above your head- in your face- when you are standing in line. Waited in line for 15 min for a specific coffee item that was listed on the menu only for them to tell me they don’t carry that item here- ever. Not impressed with this great wolf lodge so far. Have stayed at the one in Grapevine TX 6 other times before this and the customer service and quality at that facility blows this one out of the water."