la Madeleine 1165 Perimeter Center West, Atlanta, GA 30346

"Enjoy going there - BUT the coffee & food was cool temp. Coffee and food should be hot or at least warm/hot. Staff didn't tell us what to do after order - we just stood there. Could be more communication. Please make the coffee hot. Will go back again, but if coffee/food is cold will ask them to heat it up (who likes cool coffee?)"

"I really can't describe how much I love this place, so what if it's a chain? The staff here has been wonderful in my experience, very accommodating and generous. The food is scrumptious. The ambience is calming, and they keep the place clean. I would eat here every day if I could! I'm seeing a lot of negative reviews here and not sure why; I've watched the staff work with other customers all day and clear tables efficiently."

"This was my first time here so I had no clue what to do. The staff seemed as if I should know what to do so I stated that this was my first time here. The service could've been better. My food was ok besides my omelet was sweet. I've never experienced that and I would much rather it not be."

"I love La Madeline and frequent their locations. However my most recent experience wasn’t so pleasant. I placed my order at the counter, took my seat, and waited. My entries were delivered, however they forgot to bring the soups I had ordered. I went to the counter to request a refund which weren’t so kind about. They barely even acknowledged what had happened but I got my refund and continued on."

"I probably caught them on a bad day, but the service was slow and impolite, 3/4 of the tables were filled with old dishes and trash and the croissant I ordered was dried, old, cold and too salty. Not a good experience at all. We'll probably give them another opportunity to confirm they can do better."