Checkers

"02/03/2024 10:48pm This has been one of the best Checkers experiences I've had in a long long time! The cashier was very nice, the service was fast and my food was fresh! So I'm very appreciative because this doesn't happen often here, I was expecting them to say they're only taking online orders or bad customer service like usual but not tonight, thanks you guys! keep up the good work! I only rated 3 stars because this was only one good time out of the many bad I've had here."

"Two young men were working that night while I patiently waited 20 minutes to order my food. Once I pulled up the drive through, the cashier was ridiculously rude! They didn’t have half of the things on the menu as well. When I finally received my food it was COLD. The fries were cold, the cheese on the burger was ice cold, and they didn’t follow instructions on how I wanted it."

"We got in the drive-thru line i was excited for some good fries because other places has closed. I saw some plastic baskets laying on the ground, i assumed it fell from the high stack of basket next to it. So i kicked it to the side and went back to my car to wait. Until 15 minutes later, a worker came and put a cone in front of our car without mentioning it or acknowledging us. We were stuck until the 2 cars behind us turned around and left."

"I placed an online order for pickup around 2:30am on 11/9/2023 and I went to pick the food up. My food was fresh and hot but my drink was very watery so I honked the horn so that the associate would assist and switch my drink out. There were 2 girls there last night one had red hair and the other had really long burgundy braids. Neither one of them came to the window as I kept honking. Eventually, an older black guy with braids came to the window & opened the window & immediately said “we’re closed”. I said that’s fine I received my food already I just wanted to switch out my drink because it was watery. He kept repeating “we’re closed”. I said what do u mean u are closed it’s now 2:45am and you don’t actually close until 4am. He then slammed the window and walked away. Meanwhile there were other cars behind me so how are you closed? I called this morning to place a complaint and they had the nerve to offer me a free large drink lol that’s why checkers operate the way they do because the complaints go no where. I don’t need a free large drink I can pay for my own food. This location and corporate are a joke. Please believe the owner does not care about his/her establishment only your dollars that you are spending. That’s why the respond to every bad review telling you to reach out to their customer service team but they don’t actually follow up with the store or the employees associate with the issues. Definitely won’t be back."

"So this was the worst experience at a Checkers EVER.. Went to Georgia last weekend and wanted Checkers because we no long have one in the city. My food was Cold like it had been in the bag from another order that was given back. The girl taking orders was rude and wasn't listening to what I was saying. When I got to the window she handed me my drink and dropped the straws. I told her the drink I ordered was supposed to be with no Ice she rolled her eyes poured it out and filled the cup and put the top back on with some running down the cup. No napkins and didn't even give me straws just moved on like she couldn't be bothered. It was dirty inside and I took one bite and I threw it away because it was cold and the bacon was rubbery."