Zaxby's Chicken Fingers & Buffalo Wings

"I ordered food for pickup and paid for extra sauces and wasn’t even given one pack if sauce. I also ordered the nibblerz meal and none of the nibblerz had sauce on them. Literally just a piece if chicken and bread. I ordered extra seasoning on my fries but got fries with basically no seasoning or salt. This is truly the worst zaxbys I have gone to and I will be driving the extra 10 minutes to go to a different location. This location used to be great but its honestly trash. The food is always bland and for what you get, its overpriced especially because they can’t seem to comprehend how to get an order right."

"Not the cleanest restaurant. The Freestyle machine needs to be cleaned all over. The trays need to be cleaned better or replaced. They need to check their salad greens better."

"Restaurant supposedly out of Ketchup. Staff was not apologetic at all. Just shrugged their shoulders and walked off. I drove by two other Zaxbys to order from this one so the food would be hot when I got home. My mistake, never again. It's a shame since this Zaxbys is busier than the other ones in our area. Owner needs to retrain staff and management."

"Maya the manager and her crew are a class act. We stopped after soccer practice to grab some dinner. One of the meals was missing from the receipt. There was a little bit of a technical challenge via the speaker while we were ordering. They asked us to pull up and wait (that’s when I saw the receipt) but I ended up going in. They made it right and, more importantly than the food, Maya and her team were really professional and so sweet. It’s easy to do a job when everything goes right but it’s a test when it doesn’t and these guys passed with flying colors. What a breath of fresh air for this Gen X’r, lol!! Keep it up, Team, you’re doing great. God bless."

"This has to be the rudest and worst Zaxby’s across paulding county. Aside from not being able to put a single grain of salt on their fries, I’ve had bad experiences here on multiple occasions. I’ve had the people in the drive thru be rude and act like they didn’t want to be at work. I’ve asked for extra seasoning and been charged for it when it’s supposed to come on the fries yet they forget to all the time. I’ve also asked for extra seasoning before and they’ve put extra sauces in the bag. Now time for the worst story. I have gotten food from here and when I opened it, had a bug crawl right out of the fries. To say the least, I’m done with this Zaxby’s it’s disgusting and they need to relearn how to handle customers because the customer service star would be a zero if it could be."